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Clare was such a delight! She anticipated that I needed help figuring out where the lounge was as it was my first time having access to it. I was in and out within 2 minutes at the reception desk. Thank you for your help and professionalism!

I want t say I had the ultimate best feel good experience with Randi. Many other employees are not as welcoming and nice. She is very special and a pleasure

I did a night stay at this Marriott and was very impressed. I feel like often the full Marriotts near an airport need love. This was about 5 miles from the airport. I was told there was no airport shuttle but I think there was a shuttle for some nearby places. The M lounge was not only nice it was nicely stocked,. The gym was probably in the top 3 Marriott gyms I've been too. (Chicago Blackstone and Chicago JW being others). If I'm back in Austin this will be the hotel I look for again! The only down side was trying to order from the restaurant using the app. Not everything on the menu was available (specifically a salad was missing, nothing too fancy or seasonal!), and all the fees to order that way was enough to drive me to door dash!

I absolutely love this hotel! From the moment I arrived, everything about the Austin Marriott South felt warm, welcoming, and beautifully maintained. The property itself is stunning, but what really stood out was the M Club Lounge — it’s truly one of the best I’ve ever experienced. While I was a bit disappointed that my last two upgrades didn’t result in an upgraded room, I must say the room I stayed in was still very nice and comfortable. The staff throughout the hotel were extremely helpful and friendly, always going out of their way to make sure guests were taken care of. The restaurant on-site was another highlight. The food was delicious, and our server Dylan provided excellent service — attentive, professional, and personable. Since I was in town attending a conference, I spent most of my downtime relaxing in the M Club Lounge. The atmosphere was great, and Mary, the lovely attendant in the lounge, made the experience even better with her sweet and helpful nature. I was so impressed with the breakfast in the M Club that I asked to speak with the chef. The presentation and quality of the food were among the best I’ve ever had in any M Club. The manager kindly shared that the sous chef, Rodrigo, was responsible for preparing it — and I have to say, he did a phenomenal job! I will definitely be staying here again. I’d especially love to visit during the holidays — I can tell this hotel takes great pride in its care and service. Overall, it was an amazing experience and one I won’t forget.

We had a very disappointing stay at Marriott South Austin. Our scheduled check in was 3:00 PM, but when we arrived, our room was not ready. Our family of 4 drove 9 hours to attend our first Longhorn football game and needed to freshen up, yet by 4:30 PM the room was still unavailable. We had no choice but to rummage through our luggage and change in the lobby restrooms without being able to shower which was completely unacceptable. We left our luggage at the front desk, and were told it would be placed in our room once ready. When we returned after the game, all of our bags were still sitting in the lobby unattended. We are extremely disappointed. Marriott’s failure turned what should have been an exciting first UT football experience into a frustrating ordeal.

This hotel is heads and shoulders above any of the surrounding properties! Clean and comfortable rooms, a beautiful lobby along with friendly staff are some of its key attributes! Special shoutout to Guven at the front desk for being so accommodating!