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住了三晚上，整體不錯，位置比較好。環境也還可以，清潔做的比較好，服務還是可以的，中規中矩吧。性價比還行

I've had nothing but poor experiences here. The first time I stayed here they had me in a room with loud construction noise, the water went out in my room, and the lobby bathroom was out of order, among other things. When one books a 5 star hotel, one expects to be able to sleep and go to the bathroom. A few weeks ago my colleague and I tried to book rooms for an upcoming conference being held on location. His booking went through, but I was told mine did not because the block was now full. When I called customer service, they reached out to sales team, and said their best offer was a room at twice the cost. Very disappointing experience. Sales team did reach back out, so it's possible I'll see what the positive reviews are about in the future.

This was a pleasent surprise. Off the bat, this has the vibe & quality of a resort style Four Seasons property - but located at the heart of Austin Downtown. It was peak time during our visit, as its the World Cup, and one of the teams were camping there. Despite of the occupancy rate pressure; service was impeccible. This is a good Four Seasons property, and for sure the best 5 star experience in town by far.

Exactly what you would expect from a Four Seasons. The staff were incredibly friendly and attentive, the rooms and amenities were of incredibly high quality, and you can't beat the location. The hotel is in the heart of everything, and so many great shops, bars and restaurants are within walking distance. My room also overlooked Lady Bird Lake, and the views were incredible. Since I was here on business I didn't spend a ton of time at the hotel however, I did have a drink at the bar in the lobby, which was erred in a glass cowboy boot which was fun. The hotel also had a partnership going with Vivrelle which I thought was cool. Would highly recommend choosing this hotel whether you are in town for business or leisure, it's hard to beat.

Amazing luxury hotel in the heart of Austin. Note: Didn't pay for the stay so no commentary on the actual value. The Four Seasons Austin is an institution as far back as I can remember in Austin when it was the only luxury hotel in town. Located right next to the river, overlooking the congress street bats as well. A bit off from dining or other drinking venues, but downtown austin isn't big enough that a 10 minute walk can't get you to where you want to go. The lobby itself is impressively luxurious, opening onto a grand bar, seating areas, and then check in areas tucked away. The service is impeccable, from the valet at the front to the front desk. Definitely the 5 star feel. The room itself is very well appointed, luxurious bedding, heavenly bed, large sitting area. Doesn't really have a great work desk which is an issue for business travelers, but perfect for vacation. Great complimentary coffee and tea selection. Bathroom is also very well appointed, shower pressure is amazing, and very large bathroom. The rest of the property is also amazing. Lobby bar is great, nice restaurant and outdoor patio overlooking the river, and easy access to a running trail. Very highly recommended.

Beautiful hotel, downtown Austin by the river. Perfect for families and for couples' getaway for a weekend.

Love this hotel! Have stayed numerous times for work trips and for leisure. Service is impeccable and the location is perfect. Rooms have been recently renovated and are very nice. The only thing that is somewhat subpar is the pool - it’s still great but not as nice as it could be especially when compared to so many other new hotels in downtown Austin. But the location and service help compensate for that!

Another incredible experience with the Four Seasons Hotel in Austin, TX. Their staff is top notch! Henry S Hotel Manager goes above and beyond to ensure our stay is not only comfortable but pleasurable, thank you Henry you are a gem! The gentleman who greets us at the lobby, I missed his name (I will remember on our next stay, I am sorry), he is always outfront to greet you and his peppy attitude and desire to make your stay exeptional is such a delight each time he greets us at the car. What an asset he is to the Four Seasons. He makes my morning every time I interact with him! He is levels above in Customer Excellence! Absolutely enjoy our stay every time we book a stay and December is definitely the month to experience this extravagant and top notch hotel. Our rooms were impeccable and the service is top of the line regardless of who you are interacting with here. Thank you Four Seasons!

Beautiful location and wonderful staff. Always a please staying at the Four Seasons properties.