Homewood Suites by Hilton Austin Downtown

Great experience, I sure highly recommend it

Fantastic Stay in the Heart of Austin! We had a great experience at Homewood Suites by Hilton in Austin. The hotel itself was clean, comfortable, and had everything we needed, but what truly makes it stand out is the location. It's right in the heart of Rainey Street, one of the best spots in the city for bars, BBQ, and live music.

Fantastic place to stay I definitely will be staying there again next time I’m in town

Hotel was clean, rooms were very clean. Did not give 5 stars because there was a communication issue about the 100.00 incidental fee and it not being refundable if you say 3 nights. I was told initially that because I had a key card that I would not have to be paying the daily fee, because we can use the key card to come in and out of the gate as we need to. There was not an explanation because we can use the key card to come in and out of the gate as we need to. There was not an explanation of any fee that would be deducted. On day two of our stay there was a $51 charge taken from my bank account. I called the property and they explained that if you have a three night stay, then you do not get your $100 incidental fee back because that goes towards your parking. I didn’t mind paying after I understood however I just wish I would’ve been told in the beginning upon checkin. Otherwise hotel day was nice. We didn’t have any issues and we were able to have a great time when we were in Austin.

Location & service

They didn’t tell us until we checked in that there is a bar behind the hotel that plays live music LOUDLY until 2am. They offered us earplugs and a sound machine at check in, but the band was too loud to be drowned out. I will never stay here again.