Hotel ZaZa Austin

My Suzie had a legendary birthday and we wanted to celebrate by chillin downtown in style. Hotel Zaza was recommended to us by our awesome travel agent from Departure Lounge, Ginger Nelson. She was able to secure the Sea Side suite. One of the Magnificent 7 suites located on the 12th floor. Upon arrival, the check in was swift and pleasant. The lobby was so well appointed with art and cool furniture which set the tone of our visit. The bellman welcomed us with a smile and took care of our luggage and whip. Complimented some of my shirts which were transported on the bell cart to our rooms. The agent that checked us in let us know of some of the perks we had coming and let us know of the amenities of the hotel. Provided us with a couple of cold waters for the journey to our room. They had accommodated an early check in, so we dropped in around 1pm. Great start to the wonderful weekend. Upon entering our room, Suz was smitten. 1000 Sq Ft, never looked so good. Theme of the the seaside was everywhere. The place was huge. Our view of the city was brilliant and a little balcony where we could sit and toast the sunset beckoned us. In a separate room there was a huge, fluffy soft king bed for our evening beddy byes. Crisp clean inviting sheets and perfect pillows. There was plenty of places to put our clothes, a little safe and everything was clean and bright. Bathroom was spacious with all the stuff we needed. There were nice big TV's which we were able to link to our phones for our streaming channels. The room was quiet and inviting every time we came back from our outdoor shenanigans. The only small miss wat the door between the living/bedroom was coming off it's hinge. That's just being very picky. All the staff we encountered from the maids, bell hops, front of reception staff were excellent. Having the availability to be driven around in the Hotel Car, think slick black big ol burban here, was an extra treat. Made one feel very VIP. Will we be back.. absolutely.

The team was incredibly kind and welcoming. A wonderful touch- The Butler's Pantry with coffee, tea and snacks outside our room every morning - is such a thoughtful touch! Also got a complimentary bottle of wine! The pool (and view from the Terrace) is so relaxing! The bedding is heavenly - so soft! Pillows were a bit tooooo soft but that is more of a personal issue. I still slept like a well-fed baby!

Everything was amazing Olympia was the best @ Front Desk. valet parking was next level and 24 hours Transportation within 3 Miles

Second time at group therapy for me, loved the food as much as last time. Our server Priscilla recommended the crab luingini, which was delicious. They also have great cocktails here!

This hotel is FIRST RATE!! We plan business meetings routinely with them and the staff (Roslyn Ramirez, Kate Rossiello and Jessica Sanders) is the "Best in the Business"! They are professional, friendly and work with you every step of the way. I treasure the partnership I have with them as they make meeting planning a pleasure. :-) Not mention that the hotel is beautiful and in an awesome location.

We were very impressed with the Hotel ZaZa. Our balcony room was lovely with a separate lounge area. A minor gripe was that there was no bottled water in the room unless you paid $ 6 a bottle, which for a hotel of this standard we find unacceptable. On night 3 we received a turn down service which did include a small bottle of water, thus service however was patchy and only had it one out of four nights. The valet and car shuttle service were excellent and all the drivers very friendly and helpful All staff we encountered were lovely with the exception of the bar staff who we found unapproachable and surly In general the hotel was amazing