مستخدم نزيل
30 ديسمبر 2025
A decent hotel, but definitely a step below other Indigo properties I've stayed at (Indigo Queens, Williamsburg, downtown Los Angeles). I would put this one step down from those - it's not a luxury experience at all. It is a solid three star hotel, with a good breakfast. There's nothing unique or "boutique" about the hotel, it is co-branded with a Holiday Inn Express, and it feels like it. The only real difference I can see between the two "sides" of the hotel is the breakfast area (which is indeed good), and the check in area has different branding. I assume the Indigo rooms are somewhat elevated, but in my experience there's nothing particularly luxurious about them, unlike the first wave of Indigo hotels IHG created. One of the odd things about IHG is the inconsistency in the brand experience. Every hotel chain has this problem to some extent, but it's really noticeable with this brand. This hotel is decent but definitely not at the level of their earlier Indigo hotels, and then there's the "Indigo Anaheim" near Disneyland which is truly a cheap experience - it is clearly a hastily rebranded downmarket property, aging infrastructure, extremely cheap materials, they didn't even renovate the elevators, etc. It isn't even as nice as a typical new Holiday Inn. What is the point of tricking people into thinking this will be a luxury experience with a name like "Indigo"? You just give people a sense that IHG branding is chaotic and inconsistent, which makes you trust the entire chain less. Stop with the short-term thinking IHG. Make your brand more consistent. This hotel, okay, it barely qualifies as an Indigo, but Indigo Anaheim should be rebranded to something else. That hotel is just hurting your credibility as a chain. I say this as a Diamond member.
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