Catalina Island Seacrest Inn

I am writing an updated review because of the management's initial response on TripAdvisor. To date I have not received any direct response to messages via *******. So no, I did not get any direct response to my message. Initial review: I am writing a review after giving the hotel a chance to respond. No response so here it is. I've stayed here a number of times. My only real complaint this time was that the jets for the warm tub advertised did not work at all. Also, the fridge seemed warm, and I wasn't sure if it was working properly. This was for the "Loft Room". If I was staying longer, I would have went to management about it, but I was just there for one night. Myself and my guest only realised the tub jets were not working later at night after 10 pm due to our activities. Calling about tub maintenance after 10pm would have made no sense. Usually, the hotel has been better. They need to be more on top of things. The hotel room is too pricey for the desired amenities not to be functional. I will probably look for somewhere else next time.

Was fine, stayed for 3 nights. First night there was a water leak from the ceiling. From the bath tub from the floor above being over filled, wasn’t a major leak just a consistent drip. Called the number and the guy came right away but was told they didn’t have another room to move us too so he threw a towel down and said that’s all he could do for now…. The water stopped after a bit but was still a little irritating. Other than that it was fine. Wondered if they would give us a discount or something for the inconvenience but nothing was offered….not a big deal. Close to town, staff was super friendly, and room was super clean. A little outdated but clean. Also while upon checking in was given a tour of the room and amenities by Amber, she was amazing! That being said I would more than likely stay there again.

I've stayed here a number of times. My only real complaint this time was that the jets for the warm tub advertised did not work at all. Also, the fridge seemed warm, and I wasn't sure if it was working properly. This was for the "Loft Room". If I was staying longer, I would have went to management about it but I was just there for one night. Usually, the hotel has been better. They need to more on top of things. The hotel room is too pricey for the amenities not to be functional.