مستخدم نزيل
6 مايو 2025
April 2025 Pathetic rooms. Ac not working, no water in taps. Inspite of telling them at the time of booking that we have senior citizens with us, rooms allotted to us were in extreme corner with huge steps. Parking area had no lights, it was pitch dark and we had to remove luggage from the car using phone torch. We had to change 3 rooms because either ac not working in one room, rooms smelling of fresh paint or frogs in the washroom, lizard near the bed, water leaking from fridge. At 1.30 am their technician was repairing the fan regulator as the speed was low even when we had switched the fan to extreme fast. We were finally allotted rooms at 2 am….. we reached manas at 11.30 pm and we were struggling for proper rooms with senior citizens and kids with us. Never had such a bad experience in life. We also finally requested for a refund as we had done prior booking with advance payment, but they denied the refund too
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