إيدن ريزورت آنزير

Frosty welcome upon our arrival at Eden Resort Anzère. The receptionist came running, out of breath, and carried out a rushed check-in without a smile, like a robot. No human warmth, no words of welcome. In the room: A faulty switch in the bathroom – you have to press it several times for the light to come on; a dirty glass with dried toothpaste; the shower head cord was broken and could cause a finger injury; the bathtub was somewhat clogged. She was juggling both roles of receptionist and waitress, so she was very stressed. When we calmly pointed out the issues, she sharply replied that she was very busy during restaurant service. Even at checkout, there was no willingness to listen — just a cold "ok, ok, ok." Very disappointing, and having travelled extensively, we have never experienced such unprofessional hospitality.

Pro: - the rooms are spacy. - quick access to the slope. Con: - the room smelt weird. - I was expecting a queen or double size bed. End up with two single put side by side. - the mattresses were hard and uncomfortable. The pillows were tiny and flat. - WARNING: they have a bar in the building so on the weekend they blast the music. We were staying on the 6th floor and the bar is on the 4th. Felt like they were blasting the music in the room next door until 1am. Couldn’t get any sleep until after 1. - breakfast starts at 7:30, when it really needs to should start a 7am, considering the fact that slopes open at 8am. All in all will never come back

Nice vacation spot.