MITC Hotel

A very simple room and suitable for budget traveler. The hotel is conveniently located in Ayer Keroh, Malacca just a short distance from the many scenic sites and restaurants. Overall stay is good.

Won’t be staying here anymore. Arrived at 2.45pm for check in. Was given room 409. The room door was not shut closed. Can enter withoit using access card. Went down to the reception to complain about the door. Senior staff couldn’t understand what I said & asked for maintenance team to check. I told her the door was cracked & can’t be locked from the inside. She told me to wait on level 4 until maintenance reports back to her. Fine! The maintenance guy came & told us that the lock can be replaced. I replied back saying, if this was replaced…the door still can’t be shut closed & locked. So he had to report this to reception & asked if there’s a different room for us. He later came with a new access card for room 523. We made our way there carrying all our stuff. We are 2 adults, 1 teen, 1 eight year old & a toddler. Room 523 was really run down, not properly cleaned but fortunately, the door worked fine with locks. At 11pm, the AC unit suddenly went off. Tried switching the main point on/off several times & also used the AC remote. No luck, called reception…technician will come. He came, checked the AC, went out, came back again, used the stool to climb at the AC unit & AC was switched on again. Thankful! An hour later, the AC was just blowing air. Not even cold air. Kids started to get sweaty & couldn’t sleep. Already midnight, called reception again. Technician came & checked the AC and knew that our room was not cold since he first came. He told us to change to a diff room, but to wait first for confirmation from reception. The phone rang & we were told new room is on level 4. Packed everything & went one level down. Waited in front of the elevator for new room access card. It was room 410. Next to out 1st room (409). Thank God the technician already switched the AC on, room 410 was cold when we arrived. Settled down & went to sleep at 1am in our third room. Hotel & rooms were really runned down. Toilet’s tiles’ grout had mold & mildew. Toilet door was cracked. Rooms were dusty. A lot of improvement has to be done. They need to revamp everything since the wear & tear of the rooms were so obvious. It was definitely our first & last time staying here & luckily it was only for a night. Out of the 3 rooms, only the last room had a fridge. Parking was limited around hotel building.

Is good for business trip stay