Atlantica SunGarden Beach

Lovely 3 times, we have been there. And we usually dont go somewhere even twice. Wonderful hotel. Mostly wonderful staff. Everything is fresh, clean always. All serviceminded and nice. Food always fresh. I can truly recommend this hotel. Believe me, we have gone there 3 times. Pool, ocean awesome. Our waiters/staff lovely. Our cleaning ladies lovely. Cats lovely. I recommend this hotel. So does my daughter.

I returned this morning (10 July 25) from a week with my wife in the Atlantica Sungarden Beach. What a great hotel where the service, location, facilities and above all the staff are wonderful. Any requirements / requests were met without any fuss and always with a 'Customer First' attitude. Whilst all staff members were great, there were a few that were outstanding. Sylvia in the relax pool area, Daniel the lifeguard who had the onerous task of keeping the relax pool and adult only pools safe and true (Kids will be kids and adults also are problematic!!! - No ball games means just that!!!). In the lobby bar, Zoltan and Itsi were outstanding, always pleasant and with a friendly humourous approach. On the reception, Jamie was special, his 'Why makes things difficult' approach was always evident, any problems were dealt with swiftly and with no fuss. The hotel is kept very clean and the food outstanding in all areas. The cocktails, beers and bar snacks were plentiful and rather nice. This hotel is outstanding and we would like to thank all concerned for their efforts in making this short break so good. The interaction between management and staff was always evident thus ensuring, the seamless high service levels.

The freindliest staff i ever met. Always smiling and always helpfull. This is what made this resort stand out from all the rest i have been at. Beuitifull and well kept resort with loads of place. Only downside was the gym, but lets be honest 99% of the visitors prob wont notice its there at all.

This hotels reminds me of the 90's. Dirty rooms, lifts and windows everywhere. The photos you can find on the internet about the hotel are 10 years old. The whole place needs a good refurbishment. The biggest joke is the gym. I have a better gym in my basement.

Family of 6 stayed for 2 weeks I feel most positives are tainted with a negative Many staff were friendly many were not Food was overall good but serving cooked meat with hands that have raw chicken on is not good. Cracking eggs and not washing hands between serving cooked crepes again not great. Drinks ok didn’t like the cocktails all too fake tasting and overly sweet, soft drinks fine water filling stations good. Bar staff ok but some did have stroppy attitudes. Really rude to tell off the bar staff for making a cocktail a guest requested in front of you. Husband asked for 3 espresso martinis the barman was told off for making them and told no more they are too busy. It was so quiet. Andreas sometimes polite mostly rude and unkind to his staff embarrassing to see staff being told off. Waiting staff are so busy and rushed off their feet in really warm weather too. Fabira was lovely and our daughter really looked forward to seeing her every day. Tall man in the dining hall seemed like he wanted to make sure everyone was happy polite without being over the top. Room was clean, but not at the same time stayed for 2 weeks and beds weren’t changed, blue crystals on the floor behind the door there 1st day still there when we left - go look behind the door. It’s like the walkways were clean but not the corners. The curtain wasn’t big enough for the balcony door so the light at night and in the morning disturbed all of our children’s sleep. Snack bar good but one day the watermelon tasted of onions so that would mean they’ve used the same chopping board. Some lifeguards watching some chatting at the bar one had ear pods in how could he hear if someone needed help? Sun bed situation is completely ridiculous. My husband got ill and needed hospital treatment jet2 were great. The hotel was quickly defensive about food poisoning and the drs didn’t run enough tests to see the cause of his illness. However, they were kind in offering help with food alternatives, my husband ate bland food for a couple of days and he felt much better with the antibiotics and rehydration. The rest of the family were not sick so I doubt it was a bug, no one else in the hotel was sick, so who knows, I can’t fault them for their offers of care though. I’m not sure if I would return the view beach and pools were lovely Blonde lady on the front desk needs to smile she’s front of house.

This Hotel is Fantastic. Short walk to the beach. We are going back in Octoberfor 2weeks.I have to comment on a review l read by a young woman, she quoted Andrea's the restaurant Manager as rude etc etc.She needs to get her act together and apologise. He is one of the nicest people we know, he will do his upmost to oblige your needs. Our stay in October will be Number 5 stays. & l will say if anything wrong l would be the first never to go go back!!!!! Keep up the great work to all the staff. Especially Andrea's. See you soon. Shirley & Chris Pittortou ♥️