Emerald Hotel Baku

離機場近 性價比高

Horrible experience. We arrived way before the check-in (3:00am) so we paid cash for the extra night. The rooms were horrible. Mold all over the sink. Water leaking by the toilet. Black stains on the sofa. Cigarette burns on the headboard. We were 3 in one of the rooms (we had 2 separate rooms) no blanket for the extra rollaway bed. Morning, no breakfast. Restaurant sent us to the FD, front desk back to the restaurant. The supposed breakfast area was empty. At the end, someone prepared us a small plate with some cold meats & cheese. We checked out even though we had the next night paid through *******. Contacted ******* but they couldn’t get a hold of the manager. They didn’t refund us. I sent ******* the photos. Terrible experience.

Sparse, old, shower temperature impossible to control, no hangers in closet, door lock flimsy and had previous damage, bugs in bathroom. Staff were friendly but that's about the only positive thing I can say.