Sheraton Hotels in Baku

The location of the hotel is OK. There are buses to the old town in both directions. The Baku Eye is opposite the hotel, and the scenery is really nice. But the mountain view room the hotel arranged for me is really not good. The mountain view from the lower floor is just a pile of dirt, and there is no scenery at all. And the funniest thing is that I called them to ask if there is a drop-off service. Not only is there no Chinese service, but the staff on the other side was very rude. Later, I contacted Ctrip customer service online, and Ctrip customer service replied that I needed to write an email to them one day in advance to make a reservation. I wrote an English email seriously, but no one has replied so far. Really, this kind of service should not be named Sheraton.