صور Adiwana Svarga Loka - A Retreat Resort

رد من مكان الإقامة: Dear helen penguin,Warmest greetings from Adiwana Svarga Loka!Thank you for your kind feedback. We are delighted to hear that you found the rooms at Adiwana Svarga Loka spacious and clean, and that our staff's friendliness and helpfulness enhanced your stay.Our accommodations, such as the Grand Deluxe Room, offer 40 square meters of elegantly appointed space, providing a comfortable retreat amidst the lush surroundings of Ubud. Our dedicated team strives to provide attentive and kind service, ensuring that every guest feels welcomed and cared for throughout their stay.We look forward to welcoming you back for another memorable experience.Warm regards,Ida Bagus SuambaGeneral Manager

رد من مكان الإقامة: Dear Guest user,Warmest greetings from Adiwana Svarga Loka!Thank you for sharing your delightful experience at Adiwana Svarga Loka. We are thrilled to hear that you enjoyed our resort's lush, tropical rainforest setting, which indeed provides a serene and picturesque backdrop, perfect for photography and filming.​Our resort is nestled along the banks of the Campuhan River, offering a tranquil retreat amidst Ubud's natural beauty. It's wonderful to know that our warm and friendly service, rich and delicious breakfast, and flavorful coffee enhanced your stay.​We are also pleased that you found our location convenient. Being just a short walk from Ubud Palace and other cultural landmarks allows our guests to easily explore the vibrant heart of Ubud while enjoying the peaceful ambiance of our resort.​For families, we offer a variety of accommodations to suit your needs. Our spacious suites and bi-level rooms provide ample space and comfort, ensuring a relaxing stay for guests of all ages. Additionally, our resort features an outdoor swimming pool, wellness spa, and a range of activities such as yoga and Balinese cooking classes, catering to diverse interests. ​We look forward to welcoming you and your family back for another memorable stay.Warm regards,Ida Bagus SuambaGeneral Manager

رد من مكان الإقامة: Dear Swimming Jin,Warmest greetings from Adiwana svarga Loka!Thank you for sharing your experience at Adiwana Svarga Loka. We are delighted to hear that you appreciated the resort's serene, forest-like ambiance and its tranquil setting near Ubud.We understand your concerns regarding the swimming pool's water quality. The resort's lush, jungle-adjacent location can sometimes present challenges in maintaining the pool's clarity due to natural debris and environmental factors. However, the resort's management is committed to providing a pristine environment for guests. They are actively addressing this issue to ensure the pool meets the high standards expected by visitors.​We hope to welcome you back soon for another rejuvenating stay amidst the beauty of Bali's nature.Warm regards,Ida Bagus SuambaGeneral Manager

رد من مكان الإقامة: Dear Guest User,Warmest greetings from Adiwana Svarga Loka!Thank you for sharing your experience at Adiwana Svarga Loka. We are delighted to hear that you enjoyed our serene environment and found the pool refreshing. Indeed, our resort is situated on the grounds of an ancient temple, offering a unique and colorful atmosphere that many guests appreciate.​We understand that the access to the pool involves navigating approximately 150 steps, which can be quite a journey. This design is part of our commitment to preserving the natural landscape and providing guests with immersive jungle views.​Regarding your room, we appreciate your feedback about the lack of a chair and the desire for added coziness near the shower area. Our Deluxe Rooms, measuring 32 sqm, are designed to offer comfort and tranquility, featuring amenities such as air conditioning, coffee and tea-making facilities, and complimentary Wi-Fi. However, we acknowledge that additional furnishings could enhance the guest experience, and we will consider this in our ongoing efforts to improve our accommodations.​For guests seeking more spacious accommodations, we offer Grand Deluxe Rooms and Junior Suites, which provide larger living areas and additional amenities. ​We value your insights and hope to welcome you back for an even more comfortable stay in the future.Warm regards,Ida Bagus SuambaGeneral Manager

رد من مكان الإقامة: Dear Guest User,Warmest greetings from Adiwana Svarga Loka!Thank you for sharing your feedback about your recent stay at Adiwana Svarga Loka. We are pleased to hear that you appreciated our proximity to Ubud's city center.​Regarding your mention of the "Blue Temple," we strive to provide accurate information about local attractions. While there isn't a widely recognized "Blue Temple" in Ubud, it's possible you are referring to Pura Dalem Bentuyung Temple, known for its serene ambiance and cultural significance. This temple is located less than half an hour from our resort and offers visitors a profound spiritual experience.​We value your insights and hope to welcome you back for another enriching stay in Ubud.Warm regards,Ida Bagus SuambaGeneral Manager

رد من مكان الإقامة: Dear Yee Ming,Warmest grreetings from Adiwana Svarga loka!Thank you for your review and for highlighting the many positive aspects of your stay, including the excellent value, natural surroundings, and the warmth of our staff. We are delighted you enjoyed the complimentary snakeskin fruit, snacks, and drinks.We sincerely apologize for the issue you encountered with the pool. Your feedback is very important to us, and we will address the pool’s cleanliness to ensure a better experience for future guests.Thank you again for your valuable comments, and we look forward to welcoming you back soon for an even more enjoyable stay.Warm regards,Ida Bagus SuambaGeneral Manager

رد من مكان الإقامة: Dear chicchi23,Warmest greetings from Adiwana Svarga Loka!Thank you for sharing your detailed feedback about your stay at our lodge. We are delighted that you enjoyed the authentic Balinese atmosphere—from the special welcome with holy water to the free yoga sessions and the engaging cooking class during afternoon tea. We are also glad that the mosquito net provided you with peace of mind amid nature’s offerings.We truly appreciate your constructive comments regarding the room's humidity and the gaps that affected drying after hand-washing. Please know that we take this feedback seriously and will review these areas with our maintenance team to make improvements.Thank you again for your insights. We hope to have the opportunity to welcome you back for an even better and more comfortable stay in the future.Warm regards,Ida Bagus SuambaGeneral Manager

رد من مكان الإقامة: Dear Guest User,Warmest greetings from Adiwana svarga Loka!Thank you so much for your wonderful review! We are delighted to hear that you had a perfect stay at Adiwana Svarga Loka. It’s fantastic to know that you enjoyed the breathtaking views, delicious breakfast, and the peaceful jungle retreat atmosphere.Our team takes great pride in providing attentive and kind service, and your kind words truly mean a lot to us. We can’t wait to welcome you back for another unforgettable experience!Warm regards,Ida Bagus SuambaGeneral Manager

رد من مكان الإقامة: Dear Guest User,Warmest greetings from Adiwana Svarga Loka!Thank you for taking the time to share your experience with us. We truly appreciate your detailed feedback!We are glad to hear you enjoyed our great location, friendly staff, and the natural, tranquil ambiance of our hotel. It’s wonderful that you were able to embrace the Balinese style and peaceful surroundings during your stay.We are sorry to hear about the inconvenience caused by your delayed flight and the initial room lighting. We are happy our team was able to assist in finding a brighter room that suited you better. Your understanding of the natural environment, including the presence of insects, means a lot to us as we aim to preserve the beauty of our surroundings.We regret that the large pool was under renovation during your visit and that you didn’t have the chance to try our yoga and spa services. We hope you will return in the future to fully enjoy these experiences.Thank you again for your kind words and well wishes. We look forward to welcoming you back one day for an even more memorable stay!Warm regards,Ida Bagus SuambaGeneral Manager