Golden Tulip Jineng Resort Bali

Golden Tulip Jineng Resort Bali Reviews

Golden Tulip Jineng Resort Bali

Jl. Sunset Road No.98, Kuta, Kec. Kuta, Kabupaten, Badung Regency, Bali, Province of Bali, 80361, IndonesiaView Hotel Details
Golden Tulip Jineng Resort Bali
Golden Tulip Jineng Resort BaliGolden Tulip Jineng Resort BaliGolden Tulip Jineng Resort Bali
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Guest Reviews of Golden Tulip Jineng Resort Bali

8.4/10
Very Good
134 review
Verified reviews
Location8.9
Amenities8.2
Service8.4
Cleanliness8.2
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All reviews(134)
Positive reviews(118)
Reviews with photos/video(44)
Delicious breakfast(12)
Too noisy(9)
Great swimming pool(8)
Perfect for business trips(7)
Easy to get around(7)
Large rooms(6)
Garden view(5)
Close to airport(5)
Negative reviews(16)
yeni antovani
Suite with Pool View
Stayed in Mar 2025
Family
35 review
3.0/10
Posted on Apr 28, 2025
The check-in process took a long time, it took around 3.30 to get into the room, the room smelled musty, the furniture was old, the floor was dusty and dirty, there were no bath towels or mats,Even though I ordered a suite room, the room was not good, not clean and dirty. my stay here was very dissapointing.
Response from Property: Dear Valued Guest,Thank you for taking the time to share your experience with us. Please accept our sincere apologies for the inconvenience you encountered during your stay. We deeply regret that the room condition and cleanliness did not meet your expectations, especially after booking a suite.This is certainly not the standard we strive to uphold, and we have immediately shared your feedback with our housekeeping and front office teams for follow-up and improvement.We truly appreciate your input, as it helps us to do better. Should you consider staying with us again, we would be grateful for the opportunity to restore your confidence in our services.Warm regards,The Management of Golden Tulip Jineng Resort Bali
Guest User
Deluxe Room with Pool View
Stayed in Mar 2025
Couple
2 review
10/10
Outstanding
Posted on Apr 24, 2025
Nice hotel with beautiful garden, friendly staff, good breakfast with a diverse choices. Recommended, that for sure! We'll comeback 😊
Response from Property: Dear Valued Guest,Thank you so much for your lovely review! We're delighted to hear you enjoyed our beautiful garden, friendly service, and diverse breakfast options. It truly means a lot to us that you would recommend us, and we can't wait to welcome you back soon! 😊Warm regards,The Management of Golden Tulip Jineng Resort Bali
Dorjsuren
Deluxe Room City View
Stayed in Mar 2025
Couple
12 review
6.0/10
Posted on Apr 15, 2025
Staff was not friendly, and they didn't help to me when i need doctor
Response from Property: Dear Valued Guest,Thank you for sharing your feedback with us. We sincerely apologize for the inconvenience you experienced, especially regarding the lack of assistance when you needed medical help. This is certainly not the level of service we aim to provide.Your comment has been shared with our team for immediate review and improvement, as guest care should always be our top priority. We hope to have the opportunity to welcome you back in the future and provide a better experience.Warm regards,The Management of Golden Tulip Jineng Resort Bali
A.Khulan CSMS
Deluxe Pool Access Room
Stayed in Apr 2025
Couple
1 review
10/10
Outstanding
Posted on May 17, 2025
Very kind staff and a wonderful garden 🫠
Response from Property: Dear Valued Guest,Thank you so much for your kind words!We’re delighted to hear you enjoyed the hospitality of our team and the beauty of our garden.Looking forward to welcoming you back soon for another relaxing stay 🌿✨Warm regards,The Management of Golden Tulip Jineng Resort Bali
Anonymous User
Suite with Jacuzzi
Stayed in May 2025
Business traveler
1 review
10/10
Outstanding
Posted on Jun 16, 2025
I had a wonderful stay at this hotel. The location is excellent — very convenient and close to everything. The room was spacious and comfortable, providing a relaxing atmosphere throughout my stay. The staff were exceptionally friendly and helpful, always ready to assist with a smile. One of the highlights was the breakfast: there was a wide variety of options, and everything I tried was delicious. Highly recommended for both business and leisure travelers!
Response from Property: Dear Valued Guest,Thank you so much for your thoughtful and detailed review!We're truly delighted to know that you found the rooms at Golden Tulip Jineng Resort Bali clean, spacious, and designed for ultimate comfort. It’s wonderful to hear that you enjoyed the relaxing ambiance, as well as finding our location is convenient for you. Your appreciation means a lot to us, and we’re happy to have made your stay a pleasant one.We look forward to welcoming you back for another relaxing escape soon!Warm regards,The Management of Golden Tulip Jineng Resort Bali
masluw
Deluxe Room with Pool View
Stayed in Dec 2024
Couple
3 review
10/10
Outstanding
Posted on Jan 25, 2025
Grest stay amazing breakfast we like everything during the stay
Response from Property: Dear Valued Guest,First and foremost, thank you for choosing Golden Tulip Jineng Resort Bali as your accommodation. We’re delighted to know that you found an enjoyable stay with us. Your happiness is our top priority, and it’s wonderful to know we met your expectations. We look forward to welcoming you back for another fantastic stay in the future!Warm regards,The Management of Golden Tulip Jineng Resort BaliWe hope to welcome you back soon for another pleasant stay!
NJ2920
Suite with Jacuzzi
Stayed in Oct 2024
Family
35 review
10/10
Outstanding
Posted on Nov 21, 2024
Our room was very nice and we enjoyed our one night stay, however hotel is a bit run down. Staff were lovely especially the luggage porters, they were great young boys and resolved issues quickly. We were surprised that our room wasn't ready when we checked in at 10pm but we were happy with the late checkout offered. Alot of Indian and Chinese at this hotel - the staff said they have agents that recommend the Hotel so bare that in mind.
Response from Property: Dear Valued Guest,First and foremost, thank you for your feedback. We’re happy to hear you enjoyed your room and appreciated the friendly service from our team—they’ll be glad to know they made a difference! We apologize for the inconvenience of your room not being ready at check-in. We’re glad the late checkout made up for it and will work on improving this process. Regarding the hotel’s condition, we’re currently undergoing a Room Perfect project to refresh and improve our rooms, ensuring a more comfortable stay in the future. We look forward to welcoming you back soon!Warm regards,The Management of Golden Tulip Jineng Resort Bali
Anonymous User
Deluxe Room with Pool View
Stayed in May 2025
Family
15 review
8.0/10
Very Good
Posted on Jun 25, 2025
Everything is fine. The location is near the airport and is in the middle of the city.
Response from Property: Dear Valued Guest,Thank you for your feedback! We’re happy to hear that you had a pleasant stay and enjoyed our convenient location near the airport and city center. We hope to welcome you again soonWarm regards,The Management of Golden Tulip Jineng Resort Bali
ADI
Deluxe Room City View
Stayed in Apr 2025
Business traveler
11 review
6.0/10
Posted on May 7, 2025
This Hotel is quite old and some facilities such as hand shower should be replaced with new one, bathroom is small. Cleanliness is need to be improved. The Location is perfect.
Response from Property: Dear Valued Guest,Thank you for sharing your feedback. We're glad to hear you appreciated our prime location. We sincerely apologize for the shortcomings you experienced regarding cleanliness and room facilities. Your comments are valuable and will be shared with our team for further improvement. We hope to have the opportunity to welcome you back with a better experience.Warm regards,The Management of Golden Tulip Jineng Resort Bali
leogohcl
Deluxe Room with Pool View
Stayed in Aug 2024
Couple
2 review
8.5/10
Very Good
Posted on Sep 13, 2024
We got a free upgrade of room! Services r great, staffs always smiles and very helpful and accommodative. Place is lovely too.
Response from Property: Dear Valued Guest,First and foremost, thank you for choosing Golden Tulip Jineng Resort Bali as your accommodation. Thank you so much for your wonderful review! We are thrilled that you enjoyed your free room upgrade and had a positive experience with our services. Our team takes great pride in providing warm and accommodating service, and your kind words mean the world to us. We're also glad that you found the atmosphere of our resort lovely. It was a pleasure having you, and we hope to welcome you back to Golden Tulip Jineng Resort Bali again soon!Warm Regard,Gindo SianturiGeneral Manager
Beny Canggih
Deluxe Room with Pool View
Stayed in Apr 2025
Family
1 review
10/10
Outstanding
Posted on Jun 23, 2025
Nice room and location for family vacation. It is clean and comfortable
Response from Property: Dear Valued Guest,Thank you for your amazing feedback. We are delighted to hear that you and your family had an outstanding experience during your stay with us. We are excited to welcoming you back for another fantastic stay in the future!Warm regards,The Management of Golden Tulip Jineng Resort Bali
Guest User
Deluxe Room City View
Stayed in Jan 2025
Family
10 review
7.0/10
Posted on Feb 22, 2025
Booked 3 rooms 2 nights there, nearby air port and malls . However, the air condition not cold at all for all the rooms due to centralized system. We can't have a good sleep and I woke up at 3am to complain it at counter during 1st night. Staffs service good & breakfast also ok.
Response from Property: Dear Valued Guest, Thank you for your feedback and for giving a compliment for our breakfast and services. We sincerely apologize for the inconvenience with the air condition issue. Our team is looking into this to ensure a better experience for future stays. We truly appreciate your support and hope to welcome you back soon! Warm regards, The Management of Golden Tulip Jineng Resort Bali
Aika Kamrul
Deluxe Room with Pool View
Stayed in Apr 2025
Couple
3 review
10/10
Outstanding
Posted on Jun 11, 2025
Lokasi strategis, friendly staffs, nice foods
Response from Property: Dear Valued Guest,Thank you so much for your amazing review!It’s wonderful to hear that you enjoyed the overall experience during your stay. Your appreciation means a lot to us, and we’re happy to have made your stay a pleasant one.We look forward to welcoming you back for another relaxing escape soon!Warm regards,The Management of Golden Tulip Jineng Resort Bali
Nadia Errabella
Suite Pool Access
Stayed in Feb 2025
Booked for others
16 review
10/10
Outstanding
Posted on May 18, 2025
I was booked for my friend, and everything was good
Response from Property: Dear Valued Guest,Thank you for sharing your experience!We’re glad to know everything went well with your friend’s stay.Looking forward to welcoming you or your friends again in the future!Warm regards,The Management of Golden Tulip Jineng Resort Bali
Nico Zulfikar
Deluxe Room City View
Stayed in Aug 2024
Other
2 review
8.0/10
Very Good
Posted on Sep 18, 2024
n Tulip Overview: This is a fairly typical city hotel, great for travelers looking for a family staycation. It's easily accessible from various locations. Expectations: I expected a clean hotel with good service, perfect for a quiet stay after the busy high seasons. Reality: The "City View" rooms turned out to be quite noisy, located next to a road with constant motorcycle traffic. I stayed in room 546, which was near what seemed like a woodworking factory. The sound of machinery could be heard in the afternoon. The cleanliness could also use some improvement. Experience: Overall, things were fine. I’m not usually one to complain about small things, but there are areas where the hotel could improve. For example, the toilet seat was broken (though still usable), and the balcony lamp wasn’t working. What surprised me the most was the hotel charging IDR 15k for each piece of cutlery if you bring in outside food. I’ve never encountered this at any other hotel. Highlights: The resort view is nice, especially when you're relaxing in the lounge facing the pool. Pros: - Easy to get to from anywhere - Good price Cons: - Noisy rooms - Charges for cutlery - Cleanliness needs improvement Tips: - Opt for a "Pool View" room instead of a "City View" to avoid noise. - If you plan on ordering food from outside, bring your own cutlery to avoid extra charges for borrowing plates or utensils. Prices/Rates: - Room Rate: 8/10 Ratings: - Service: 8/10 - Ambiance: 8/10 - Value for Money: 8/10 - Cleanliness: 6/10 - Facilities: 8/10 Overall Rating: 6.6
Response from Property: Dear Valued Guest,First and foremost, thank you for choosing Golden Tulip Jineng Resort Bali as your accommodation. Thank you for taking the time to share such a detailed review of your recent stay with us at Golden Tulip Jineng Resort Bali. We truly appreciate your feedback, as it helps us improve our services and ensure our guests have the best possible experience.We are glad to hear that you enjoyed our resort’s accessible location and found value in our pricing. We’re also pleased that you found the ambiance of our lounge area facing the pool to be a highlight of your stay. However, we are very sorry to hear that some aspects of your stay did not meet your expectations. We sincerely apologize for the noise issues in your room and for the inconvenience caused by the nearby traffic and factory. We also regret the maintenance issues with your toilet seat and balcony lamp. Rest assured, we will address these matters immediately to improve the guest experience. Regarding the charge for cutlery, we understand how this could have been surprising, and we will review our policy to ensure better clarity for our guests moving forward. Thank you for your constructive suggestions, especially recommending the "Pool View" rooms for a quieter stay. We hope to have the opportunity to welcome you back and provide an even better experience in the future.Warm Regard,Gindo SianturiGeneral Manager