مراجعاتThe Lerina Hotel Nusa Dua

رد من مكان الإقامة: Dear Mr/s Tika Hirai Thank you for your review! We're glad to hear that you had a good experience and liked our location. We appreciate your feedback and hope to welcome you back for another pleasant stay. Regards, Management The Lerina Hotel Nusa Dua

رد من مكان الإقامة: Dear Mr/s Swandari TitaWe sincerely apologize for the inconvenience you experienced regarding the missing floor mat and shower gel, the condition of the linens, and the slow response from our WhatsApp service at the time. This is not the level of service we aim to provide, and we truly regret any discomfort caused. We would like to assure you that we have taken your feedback seriously and that our guest satisfaction to be our number one priority. We appreciate your feedback, and we sincerely hope you will give us opportunity to serve you better in the future.Regards,Management The Lerina Hotel Nusa Dua

رد من مكان الإقامة: Dear Mr/s Fiona Thank you for sharing your experience with us. We're pleased to hear that you enjoyed the breakfast during your stay. However, we sincerely apologize for the shortcomings you faced regarding housekeeping, maintenance, and the hotel's location not meeting your expectations. We would like to assure you that we have taken your feedback seriously and that our guest satisfaction to be our number one priority Thank you for the feedback, as your feedback is very important for us. We sincerely hope will give another opportunity to serve you better in the future.Regards, Management The Lerina Hotel Nusa Dua

رد من مكان الإقامة: Dear Mr/s Pavel We sincerely apologize for the issues you encountered during your stay. The cleanliness and condition of our rooms are of the utmost importance, and we deeply regret that they did not meet your expectations. We would like to assure you that we have taken all your feedback seriously and we will discuss with of all the less than satisfactory aspects of your experience. We appreciate your feedback, and we sincerely hope you will give us opportunity to serve you better in the future.Regards,Management The Lerina Hotel Nusa Dua

رد من مكان الإقامة: Dear Mr/s AndreThank you for your kind review! We're delighted to hear that you found our hotel very clean and enjoyed our service. Thank you for choosing our hotel and sincerely hope to have another chance to welcoming you back again to our hotel. Regards, Management The Lerina Hotel Nusa Dua