مراجعاتJambuluwuk Oceano Seminyak Hotel

رد من مكان الإقامة: Dear Mr/ s. Bonatua,Thank you very much for taking the time to share your kind review. We are delighted to hear that you were pleased with the spaciousness of the room and the completeness of the facilities provided.It’s wonderful to know that you enjoyed our playground, fitness center, and swimming pool. We strive to provide a comfortable and well-equipped environment for all our guests, and your feedback is truly appreciated.We hope to have the pleasure of welcoming you back in the near future.Warm regards,General ManagerJambuluwuk Oceano Seminyak Hotel

رد من مكان الإقامة: Dear Our Valuable Guest,Thank you for sharing your honest feedback about your recent stay with us. We sincerely regret that your experience did not meet your expectations and that you found our hotel to be average in several aspects, particularly given the price you paid.We take your comments very seriously, especially regarding:- The condition of our lobby and guest rooms- The surrounding environment- The perceived value for the rate chargedPlease know that we are actively reviewing these areas as part of our ongoing commitment to improvement. Your comfort and satisfaction are our top priorities, and we deeply apologize for falling short during your stay.Your feedback is invaluable in helping us elevate our standards, and we hope for another chance to provide you with the quality experience you deserve.Sincerely,General ManagerJambuluwuk Oceano Seminyak Hotel

رد من مكان الإقامة: Dear Ms. Shelly,Thank you for taking the time to share your feedback about your recent stay with us. We are delighted to hear that you found our receptionist to be perfect and that their service stood out during your visit. Providing exceptional hospitality is a priority for us, and we are thrilled that this aspect of your stay met your expectations.We also appreciate your comment regarding our hotel being an undervalued gem in Seminyak. Your kind words mean a great deal to us, and we are committed to continuing to deliver exceptional experiences that highlight the true value of our property.Thank you once again for your thoughtful review. We truly appreciate your support and look forward to welcoming you back for another memorable stay in the future.Warm regards,General ManagerJambuluwuk Oceano Seminyak Hotel

رد من مكان الإقامة: Dear Ms. Pinky,Thank you for taking the time to share your feedback with us. We deeply regret that your recent stay did not meet your expectations, and we sincerely apologize for the issues you experienced.Your concerns regarding the cleanliness of the room, the unpleasant bathroom odor, and the noise from neighboring rooms are taken very seriously. This is not reflective of the high standards we strive to maintain. We will address these matters with our housekeeping and maintenance teams to ensure immediate improvements.We are also sorry to hear that breakfast did not meet your expectations. Your comments will be shared with our culinary team to enhance the quality and consistency of the dining experience.On a positive note, we appreciate your kind words about the service provided by our team. It is our goal to provide attentive and friendly service, and we are glad this aspect met your expectations.We value your feedback as it helps us identify areas for improvement, and we hope you might consider giving us another chance to provide you with a better experience in the future. Please feel free to reach out to us directly should you decide to return, as we would like to ensure your next stay is exceptional.Warm regards,General ManagerJambuluwuk Oceano Seminyak Hotel

رد من مكان الإقامة: Dear Ms. Aatiq,Thank you for your thoughtful review and for choosing to stay with us. We are delighted to hear that you enjoyed the variety of amenities we offer, including our gym, swimming pool, and restaurant. It’s wonderful to know that our team’s friendly and helpful service contributed to making your stay so memorable.We’re also pleased that our location, surrounded by vibrant bars, cafés, and restaurants, added to your overall experience. Your kind words motivate us to continue delivering exceptional hospitality to all our guests.We hope to welcome you back in the near future for another enjoyable stay. Should you need assistance with your next visit, please don’t hesitate to reach out to us.Warm regards,General ManagerJambuluwuk Oceano Seminyak Hotel

رد من مكان الإقامة: Dear Mr. Samuel,Thank you for sharing your feedback following your recent stay with us. We’re pleased to hear that you found the bed comfortable and enjoyed our pool. However, we sincerely apologize for the inconveniences you encountered during your stay.We regret the challenges posed by the size of our property and understand that the walking distance to some rooms may be inconvenient. Your comments regarding the condition of the building are noted, and we will prioritize the necessary repairs to maintain the high standards our guests expect.We are truly sorry for the issue you experienced with the gym door and the water leakage in your room. While we’re glad our team was quick to assist, we understand how these situations could disrupt your experience. Please rest assured that we are investigating these matters to prevent recurrence and improve our facilities.Your feedback is invaluable in helping us identify areas for improvement, and we hope to have the opportunity to welcome you back in the future for a smoother and more enjoyable stay. Should you decide to visit us again, please do not hesitate to contact us directly, and we’ll ensure everything is in perfect order for your arrival.Warm regards,General ManagerJambuluwuk Oceano Seminyak Hotel

رد من مكان الإقامة: Dear Mr/ s. Chehanailvyou,Thank you for sharing your feedback with us. We sincerely apologize for the aspects of your stay that did not meet your expectations. Providing attentive service and a comfortable stay is our priority, and we are disappointed to learn that we fell short in several areas.Your concerns about the front desk service, noise levels, lack of soundproofing, and the overall condition of the room have been noted. We will address these issues with the relevant teams to ensure improvements are made promptly.We regret that a complimentary upgrade was not available during your stay and understand how this may have impacted your experience. We truly appreciate your feedback as it helps us enhance the quality of our services.We hope to have the opportunity to welcome you back in the future and provide a much-improved experience.Kind regards,General ManagerJambuluwuk Ocenao Seminyak Hotel

رد من مكان الإقامة: Dear Our Valuable Guest,Thank you for your wonderful review! We’re delighted to hear that your stay with us surpassed your expectations. It’s great to know that our central location, close to the beach and nightlife, added to your experience.We’re thrilled that you found the room and pool even better than expected and enjoyed our fantastic breakfast selection. Your kind words about our staff and the daily room cleaning are truly appreciated and will be shared with the team as encouragement for their hard work.We hope to welcome you back soon for another memorable stay in Seminyak!Warm regards,General ManagerJambuluwuk Oceano Seminyak Hotel

رد من مكان الإقامة: Dear Our Valuable Guest, Thank you for your continued trust and for sharing your kind feedback! We are delighted to hear that you always enjoy your stays with us when visiting Bali. It's wonderful to know that everything met your expectations. We truly appreciate your loyalty and look forward to welcoming you back for many more perfect stays in the future.Warm regards, General ManagerJambuluwuk Oceano Seminyak Hotel

رد من مكان الإقامة: Dear Mr/ s. Huangwo,Thank you for sharing your thoughts with us. We appreciate your feedback regarding the condition of our facilities and bedding. We understand the importance of maintaining high standards, and your comments will be addressed with our team to enhance the overall experience for our guests.We are pleased to hear that you enjoyed our convenient location and the nearby Italian restaurant. Your insights are invaluable as we work towards improvements.Thank you once again for your review. We hope to have the opportunity to welcome you back in the future and provide a more satisfying stay.Best regards,General ManagerJambuluwuk Ocano Seminyak Hotel

رد من مكان الإقامة: Dear Our Valuable Guest,Thank you for taking the time to share your experience. We sincerely apologize for the issues you encountered during your stay, particularly with the water supply and the lack of timely assistance from our reception staff.Your feedback regarding our facilities and service is concerning, and we will address these matters with our team to ensure that improvements are made.We understand your frustration and regret that your experience did not meet your expectations. Thank you for bringing this to our attention, and we hope to have the opportunity to regain your trust in the future.Best regards,General ManagerJambuluwuk Oceano Seminyak Hotel

رد من مكان الإقامة: Dear Ms. Lennie,Thank you for taking the time to share your feedback regarding your recent stay. We sincerely apologize for the issues you encountered, including the dim lighting in the dining area and the cleanliness of the outdoor bathtub. Your safety is our priority, and we appreciate your suggestion for additional floor mats.We also understand the concern about the hot water and the wait time involved. We will be addressing this with our maintenance team to ensure a more efficient experience for our guests.We take your comments regarding cleanliness and the overall standard of our facilities very seriously. Please rest assured that we are committed to improving these areas, including the lift availability and breakfast offerings.Thank you once again for your valuable feedback. We hope to have the opportunity to welcome you back in the future and provide a stay that meets your expectations.Best regards,General ManagerJambuluwuk Oceano Seminyak Hotel

رد من مكان الإقامة: Dear Our Valuable Guest,Thank you for your review! We’re glad to hear that you enjoyed our friendly service. However, we apologize for the noise disturbance from the club speakers during your stay.Your feedback is invaluable, and we will look into ways to mitigate the noise for our guests. We hope to welcome you back soon for an even better experience!Best regards,General ManagerJambuluwuk Oceano Seminyak Hotel