InterContinental Bali Resort

Service and location are good - the only thing is the dampness of the room (other reviewers also seem to mention), might be due to the age of the property. My jeans were soaked from the beach, and it didn't dry for 2 days. Very very damp.

All hotel staff were tripping themselves to provide good service. From the doorman to reception to room attendant to waiters/ waitresses everyone went out of their way to provide the best stay possible. Never had any staff stopped tp greet or say hello whenever we passed by. The location of the resort also played a part in our choice. Close to seafood restaurants and essential amenities. The grounds were immaculate and was constantly attended to by an army of gardeners. We had nothing bad to say about our stay in the Intercon.There were a few hiccups like the light switches not working well and the air-conditioning not particularly cold. But this was to be expected considering the age of the resort. All in all the best value for money. Highly recommended and we will stay again.

This is not an hotel, this is village!  It’s gigantic! we get lost many times!!  Staff, service and amenities were amazing ( the departure room , huge pool, next to the beach, amazing breakfast) but the room was a disappointment.  It was damp, musty. The pillows and bedsheets smell. The room felt humid. i couldn’t sleep, i had an headache and i have tried everything. i ask them to change for new pillows and bedsheets, i hung them outside on the balcony to get a bit of sunlight, i switched off the AC and open the door to game some fresh air but none worked.  I guess this side of the hotel wings 6000 never gets sunlight.  My daughter has asthma, i informed the hotel beforehand about to avoid this kind of issue.  As for the beach, it was plastics everywhere but i guess this was not the hotel matters since it’s a private beach but still.

Perfect three night stay, opted for club level and we were whisked to the club lounge for check in. After a long flight(s) the warm welcome was much appreciated. The whole team were super friendly and helpful. Our room was huge and beautifully decorated/furnished. The only downside was a smell of damp. The club room was fantastic and we enjoyed breakfast, afternoon tea and cocktails and canapés there. The club pool service was also fabulous (soft drinks included all day) and we had cocktails and canapés by the pool one night. Yasa, our personal butler (!) during the stay was super helpful. He organised a car for us to visit Uluwatu and GMK national park for us. We loved Sunset Beach bar and also Ko the Japanese restaurant. Gym was good, we also played tennis which was pretty expensive for a poorly maintained court (included rackets and balls though). Fabulous stay and would definitely recommend and return

Beautiful property, amazing grounds right on the beach. Excellent service and very comfortable stay. The breakfast buffet was great as expected. Would love to stay again another time

Great hotel with great location and free amenities such as a really big pool, free sauna and jacuzzi, lounge with free food. A bit old and facilities are a bit run downed though.