Domaine de la Commanderie de Ballan

The hotel is a very special place, we just stayed for one night and would have loved to stayed longer. We enjoyed its beauty and confort, had a good night rest and continued our trip. The grounds are very well kept, the pool area great. Very peaceful.

O local é lindo, bem cuidado e o chalé onde fiquei é muito agradável. Boas roupas de cama e banho. Camas confortáveis. Utensílios novos. Piscina maravilhosa. Pequenos detalhes de manutenção que poderiam melhorar: faltava uma das cortinas black out e a porta da lava louças não tinha o revestimento do armário (sem prejuízo da função). Não encontramos saca rolhas. A equipe de limpeza decepcionou, pois quando chegamos o quarto não estava pronto e só pudemos nos instalar mais tarde. No anúncio está descrita limpeza diária, mas não foi realizada, mesmo sendo solicitada na recepção.

De retour à la Commanderie de Ballan… et toujours conquis ! Après un premier séjour inoubliable, j’ai eu le plaisir de revenir dans ce lieu d’exception. Le cadre est toujours aussi magnifique, entre nature et patrimoine, propice au calme et à la déconnexion. Les chambres sont spacieuses, élégantes et confortables, et l’accueil reste irréprochable : chaleureux, attentionné et discret. Un véritable havre de paix que je recommande les yeux fermés.

C’est un magnifique hôtel très propre avec plusieurs piscine, sauna, jacuzzi et une grande pelouse. Un personnel très accueillant et chaleureux. Je vous recommande fortement cette hôtel, si vous voulez passer un séjour très agréable et sympathique, en famille ou avec des amis.

It’s a beautiful place but I do not understand how they got a 4-star rating. Service and client relation is the most important thing that clients expect when they book a 4-star lodging and these were totally non-existant. We booked and specifically asked for a parking spot with electric charger to charge our car during the night and be able to continue our road trip the next morning. We were told that this will be taken care of a d that one will be reserved for us. When we arrived, there was no staff on the property and the parking spots with chargers were all taken. The next morning when we complained about it we were told that the owners have priority over two chargers and only two others were available for the clients and that they usually do not reserve these place in advance (!!!). Interesting to know that the owners have priority over their clients and that false promises of reservation are made that ruin your trip the next day. There is no hotline whatsoever. So if you need anything after 8PM you are on your own. It is an airbnb not a hotel. No service no client relation.

La Commanderie est un véritable havre de paix. Le cadre est splendide, parfaitement entretenu, avec une architecture qui respire l’histoire. L’accueil est chaleureux et professionnel, le personnel attentionné et toujours disponible. Que ce soit pour se détendre, célébrer un événement ou simplement profiter du calme, c’est l’endroit idéal. Tout est réuni pour passer un moment inoubliable. Nous reviendrons sans hésiter !