poay nee
14 يوليو 2025
Arrival already bad. Didn't offer umbrella when we were arrived at lobby. We had to take down the luggage then park at the open car park without umbrella.
Gave us rooms that smell badroom 320 and really run down. Luckily they changed the rooms for us after we complained. Rooms are Not maintained at all. Room service staff redesigned to do painting at the public area. Rooms not cleaned after more than 3 to 4 hours of informing verbally, called and even with signs on the door. Staff not friendly. Breakfast very bad, food taste bad, not fresh. Got flies all over. The staff at breakfast was the worst. Use really bad tone and we're giving us bad look like we shouldn't be there.
The bathroom design was bad. The wc floor will always be wet as its next to the bathroom. Have to be careful. They share 1 door.
Ordered grab as they don't allow grab to come into the lobby. Didn't offer umbrella again as it was raining, and staff is laughing about that. So I told them its not funny and requested umbrella or someone to take for us.
The corridors to the rooms are very slippery when it rains. Not sufficient signage at all. Really rundown and again staff service really bad. Came 6 years ago had great time. This 2nd time really bad. Definitely will not be back.
ترجمة