مراجعاتMetropolis Suites Bangkok, Tapestry Collection by Hilton

رد من مكان الإقامة: Dear Valued Guest,Warm greetings from Metropolis Suites Bangkok, Tapestry Collection by Hilton,Thank you for your kind feedback! We're glad you had a good experience and truly appreciate you taking the time to share it. We look forward to welcoming you again for an even more memorable stay.Warm regards,Todsapon AumsriOperations Manager

رد من مكان الإقامة: Dear Bubimen Fung,Warm greetings from Metropolis Suites, Tapestry Collection by Hilton,Thank you very much for taking the time to share your experience with us.We are delighted to hear that you enjoyed your stay, especially the convenient location, spacious room, and thoughtful in-room amenities. It’s also wonderful to know our team members made a positive impression—your kind words for our staff, especially at the Front Desk and Management team, are truly appreciated and will be shared with them accordingly.Your feedback regarding the breakfast has been well noted, and we’re pleased to hear the improvements made a difference during the rest of your stay. Guest comments like yours are incredibly valuable in helping us enhance our service.We truly appreciate your recommendation and look forward to welcoming you back in the future for another enjoyable stay.Warm regards,Todsapon AumsriOperations Manager

رد من مكان الإقامة: เรียนคุณ Anonymous Userขอบคุณสำหรับความคิดเห็นของคุณเป็นอย่างยิ่งค่ะเราดีใจที่คุณประทับใจกับขนาดและความสะดวกสบายของห้องพัก รวมถึงสิ่งอำนวยความสะดวกภายในที่ครบครันอย่างไรก็ตาม ทางเราขอขอบคุณสำหรับข้อเสนอแนะเกี่ยวกับืำเลที่ตั้งด้วยนะคะหวังเป็นอย่างยิ่งว่าจะมีโอกาสต้อนรับคุณอีกครั้งในอนาคตค่ะWarm regards,Sukholtong JuntahaHotel Operations Manager

رد من مكان الإقامة: Dear DiqiuOnline~npc,Warm greetings from Metropolis Suites, Tapestry Collection by Hilton,Thank you for sharing your feedback with us. I am truly sorry to hear about the inconveniences you experienced during your stay. Please accept our sincerest apologies for the unpleasant odor, cleanliness concerns, and noise disturbances that impacted your comfort.We take your comments seriously and have already taken steps to investigate and address these issues, including a deep inspection of the room and coordination with our maintenance and housekeeping teams to prevent such occurrences in the future.Your experience is not reflective of our usual standards, and we genuinely regret that we fell short in this instance. Should your travels bring you back to Bangkok, we hope you will allow us the opportunity to provide you with a much-improved experience.Warm regards,Todsapon AumsriOperations Manager

رد من مكان الإقامة: Dear Valued Guest,Warm greetings from Metropolis Suites, Tapestry Collection by Hilton,Thank you for taking the time to share your feedback. We sincerely apologize for the unpleasant experience you encountered with the pigeon droppings near the window. We understand how unsettling this can be, and we take your concern seriously.Please be assured that our housekeeping and engineering teams have been notified to address this issue promptly and implement preventive measures to avoid future occurrences.Your feedback is invaluable to us, and we truly hope to have the opportunity to welcome you back for a much-improved stay.Warm regards,Todsapon AumsriOperations Manager

رد من مكان الإقامة: Dear Khun Selty,Warm greetings from Metropolis Suites, Tapestry Collection by Hilton,Thank you for taking the time to share your feedback. We are truly sorry to hear that your recent experience did not meet your expectations. Please accept our sincerest apologies for the discomfort and inconvenience you encountered during your stay.We take all guest comments seriously, especially those involving cleanliness, comfort, and the professionalism of our team. Your feedback has been shared with the relevant departments for immediate review and improvement.At Metropolis Suites, we strive to provide every guest with a welcoming and enjoyable stay, and we regret that we fell short in your case. We hope to have another opportunity in the future to provide you with a much-improved experience.Warm regards,Todsapon AumsriOperations Manager

رد من مكان الإقامة: Dear Khun Aadil,Warm greetings from Metropolis Suites, Tapestry Collection by Hilton.Thank you for reaching out to us. We take all guest concerns seriously, especially those involving the safety and security of personal belongings.After a thorough check with our team and reviewing our records, we can confirm that there has been no report or incident matching this case during your stay with us. Additionally, there were no unusual activities noted by our staff or security team.Please rest assured that we maintain strict procedures to ensure guest safety at all times. Should you have any additional details or information that may help us investigate further, we would be more than willing to look into it again.We truly value your trust and hope to have the opportunity to welcome you back with an even more pleasant experience in the future.Warm regards,Todsapon AumsriOperations Manager

رد من مكان الإقامة: Dear Khun Sumit,Warm greetings from Metropolis Suites, Tapestry Collection by Hilton,Thank you very much for taking the time to share your feedback. We’re delighted to know that you had a pleasant stay with us.Your kind words truly motivate our team to continue delivering a comfortable and welcoming experience to all our guests. We look forward to the opportunity of welcoming you back again soon.Warm regards,Todsapon AumsriOperations Manager

رد من مكان الإقامة: Dear w._.whereli,Thank you so much for taking the time to share your detailed experience with us. We are truly delighted to hear that you enjoyed the cleanliness of our rooms, the comfort of your stay and the service provided by our team.We appreciate your feedback regarding the entrance lighting and breakfast variety. Please rest assured we will look into these areas for further improvement to enhance our guests’ experience.It was our pleasure to have you with us and we look forward to welcoming you back for another comfortable stay on your next visit to Bangkok.Warm regards,Sukholtong Juntaha (Lek)Hotel Operations Manager

رد من مكان الإقامة: Dear Valued Guest,Thank you for your feedback. We’re sorry to hear about the air conditioning and bed comfort issues during your stay. We will have our team check and improve these areas. For future stays, please let us know if you need extra support for your bed to ensure your comfort. We appreciate your comments and hope to welcome you again.Warm regards,Sukholtong Juntaha (Lek)Hotel Operations Manager

رد من مكان الإقامة: Dear คุณขอไปด้วย,Thank you very much for your kind words! We're delighted to hear that you enjoyed your stay and found our location convenient, especially being close to the BTS. It's also wonderful to know that the in-room amenities like the kitchenware and washing machine added to your comfort.We will be sure to share your feedback with the entire team, they will be thrilled to know they helped make your stay a pleasant one.We look forward to welcoming you back again soon!Warm regards,Sukholtong JuntahaHotel Operations Manager

رد من مكان الإقامة: Dear valued guest,Thank you for sharing your feedback! We're glad to hear you enjoyed our convenient location with easy access to local shops, supermarkets and massage options. It's also great to know that you found the bed and pillows comfortable, a good night's sleep is always important!We hope to welcome you back for another relaxing stay soon.Warm regards,Sukholtong JuntahaHotel Operations Manager

رد من مكان الإقامة: Dear SkinLab,Thank you for taking the time to share your feedback. We're glad to hear that you found our room and pricing suitable for business travel and we truly appreciate your comments on the overall value.Your feedback regarding the in-room equipment has also been noted and we are continuously working on improving our facilities to ensure a more comfortable experience.We hope to have the opportunity to welcome you again on your next trip to Bangkok.Warm regards,Sukholtong JuntahaHotel Operations Manager