Ramada Sukhumvit Soi Eleven

I stayed here for one night with breakfast included, as I wanted to write a review of my experience. I stayed in room 5009, which had a window facing the parking area. The check-in process was smooth and convenient. I arrived around 11 a.m., left my luggage at the hotel, and went to a nearby meeting. I informed the front desk staff to place my luggage in the room once it was ready, as I expected to return late in the evening. When I returned around 9 p.m., I noticed that the corridor from the elevator to the room was quite narrow. Upon entering the room, there was a strong musty smell that irritated my nose, as if the room had been cleaned but no air freshener had been used. Since it was late and I was tired, I didn’t call the front desk to request air freshener. Instead, I mixed some shampoo with water and placed it in glasses on both sides of the bed to reduce the odor, which helped a little. The room amenities were as shown in the photos. There was no iron or ironing board in the room, though I believe these can be requested from the staff if needed. My booking included breakfast, and I initially assumed it would be served on the lobby floor. In the morning, when I went downstairs to have breakfast before checking out, the staff informed me that it was actually served on the 7th floor. Since I was in a hurry, I didn’t get the chance to try it or take photos. It would be helpful if the staff could mention this detail during check-in. The hotel did not require a deposit at check-in, but I was asked to sign a form acknowledging the non-smoking policy, with a fine of 5,000 baht for smoking in the room. Overall, the check-in process was efficient, and the staff were polite, but the room’s air quality could be improved to make the stay more comfortable.