لضمان مصداقية التقييمات المعروضة، نحن لا نحسب ببساطة المتوسط. بدلا من ذلك، نستخدم حسابات علمية تأخذ بعين الاعتبار مصداقية التقييمات وحداثة تجربة الضيف لتحديد التقييم النهائي.
Hello,
My name is Leonardo Velez Obregon. I was a guest at your hotel Arawana Express Phromphong
from April 11 to April 16, and I believe I stayed in room 2032 on the third floor. I accidentally left a Canon camera lens in the safe.
Is there any way we could coordinate a shipping process, or would it be possible for you to keep it safe until I return to Bangkok in a few days?
Thank you in advance for your help.
Location quite nice with 5min walk to BTS , it’s just the Aircon sometimes cold and sometimes slow wind, water pressure is low but acceptable , and hot water not stable
ترجمة
مستخدم نزيل
غرفة ملكية فخمة
تم التسجيل الوصول مارس 2025
الأزواج
1 تقييم
10.0/10
متميز
تم النشر في 26 أبريل 2025
It was cozy and near the BTS.
ترجمة
مستخدم نزيل
غرفة ملكية فخمة
تم التسجيل الوصول مارس 2025
مسافرون منفردون
9 تقييم
8.5/10
جيد جداً
تم النشر في 25 أبريل 2025
位置好,生活方便,房間小,胖子慎入
ترجمة
مستخدم نزيل
غرفة ملكية فخمة
تم التسجيل الوصول فبراير 2025
الأزواج
2 تقييم
7.5/10
تم النشر في 22 أبريل 2025
The shaower was not able to make warm water. Internet is fast and the location is very convenience with store just down stair.
ترجمة
patrick 2501
غرفة ملكية فخمة
تم التسجيل الوصول فبراير 2025
مسافرون منفردون
1 تقييم
4.5/10
تم النشر في 21 أبريل 2025
I booked 4 nights at Arawana Express Phromphong but checked out after just one. While the front desk staff were kind, the condition of the room I was given was unacceptable and nothing like the photos on the booking site. Overall it felt like a total scam, and the hotel manager does not seem interested in presenting the reality of the situation to the guests.
The room was small, very old, and poorly maintained. The bathroom had mould and a broken shower door, with such poor lighting it felt unsanitary. The general atmosphere was uncomfortable—it genuinely felt like cockroaches or even rats might crawl out from under the bed. Based on reviews I’ve read since, it seems this particular room has received repeated complaints. It’s unclear why the hotel still offers it.
While the air conditioning worked, that's one of the only positives I can mention. Otherwise, the space was dirty, noisy, and not at all worth the price I paid. For just 5 USD more per night, I found a far better hotel literally around the corner—clean, well-lit, nice staff, and exactly as advertised.
I was misled and disappointed by this experience. My hotel experiences in Bangkok have otherwise been great, but with this establishement I left after just one night because the room conditions were simply unacceptable. I strongly advise others to avoid booking this hotel until the rooms have been properly renovated and thoroughly cleaned. No guest should have to deal with this level of neglect, especially when the listing presents such a different picture.