Somerset Hotels in Bangkok

I found this hotel not suitable for vacation stay, is pack with people, lobby too small, unable to accomodate sudden group in. Overall design is too plain, no decorations. Hotel breakfast buffet limited choice and space.

The staffs care only about foreigners, a Thai person as myself always got ignored by the staffs. When I drive into the hotel, there was no security guard at all and when I parked my car, no staffs were there to offer me help to or tell me where the lobby is. The signs were confusing. I stayed at this hotel for 3 nights, they don’t change the bedsheets or bathrobes at all, I came back to still found the dirty bathrobe I left on the floor being picked up and hanged back on the door hook. I wouldn’t trust them for the cleanliness of the room after seeing this. The room is not soundproof at all, you can hear all the sounds outside in the hallway and I can even see the light from the hallway all night so it didn’t offer me even the basic like goodnight of sleep for 3 days because all I can hear is the other rooms’ door closing sound all night for 3 nights. Even worse, the policy is no smoking but I can smell smoking everyday that I stayed here. I told the staffs 3 times but they didn’t take any action at all. Until the last night, I came back early and saw the room next to my room openly smoking in their room. Plus My room lights also all went out when I inserted my keycard, I thought my keycard was faulty so I went down to the lobby to change my keycard and complaint to the staffs about the smoking and the loud sound. They offer apologies and they said they would take action about the smoking. They even have the audacity to ask me why I don’t tell them earlier and do I know which room smoke. I’m a woman staying here alone, even if I heard or smell anything, would I dare to go out of my room to check? Common sense right? At last they resolved the smoking issues because when I went back to my room after I complained, the room next door was shut tight but I came back to my room still unclean (at this point it was 5pm already and I left my room at 8am, plenty of time to clean my room). The lights still wouldn’t turn on, I tried calling them from the room line but the staffs wouldn’t pick up the phone. I had to go out of my room to find the housekeeper and had them call someone to fix this. Half an hour later, the handyman showed up, told me he needed 1-1.5 hours to get this fix and proceeded to ask me if I hade some business to run. I said fine because I had some appointment and I would be back around 8-9 pm. I came back at around 10pm, I asked the lobby staffs if my room got fixed already, they said yes and please go check it myself if the lights came back, if not they would change the room for me. So I got back to my room. I was lying down ready to go to sleep when, tada!, the room’s light and ac went out again. I called them from the room line again, lucky they picked up this time, I told them I would like to get my room changed. They said would send staffs to help me move my stuffs. I cleaned up my things while waiting for staff to show up and show me a new room (during this time, the light came back and went out repeatedly for 2-3 time). I had to wait for them for 10 minutes at 11am. They moved my stuffs to the new room in the same floor but a bit smaller room. I wanted to get my sleep so I didn’t complain about the room being smaller and not what I had paid for. I got to go to sleep at about 12-1 am. In the morning, at around 11am they called me asking me would I be checking out today. I mean they wouldn’t even offer me late checkout for what I had to really because of your faulty electricity and all the problems that had occurred while I was staying here. I wouldn’t stay here again😤.

We booked 2 rooms during the CNY, overall the service was excellent. Even though the building is old, it is still organised and well-kept. The room has all the amenities you’ll need. Microwave & laundry machine was very useful during our stay. Balcony view was relaxing and peaceful from the hustling & bustling main street. Complimentary tuk tuk service from hotel to BTS and other go-to spots nearby Ekkamai & Thonglor was a great experience! If walking is an option, nearest 7-eleven is just 5 minutes away. Lastly, all the staff (front desk, Bellman, housekeeping) are professional, friendly and helpful. Always greeting us with a smile! We felt very welcome and enjoyable during our 4 nights stay.

I recently had a wonderful stay at Somerset Maison Asoke, and I couldn't be more pleased with my experience. The accommodation was not only comfortable but also perfectly suited for my needs as a remote worker. The extra desk in the room allowed me to work efficiently, and the free Wi-Fi was fast and stable. For those who might need an even quicker connection, there's an option to pay for faster internet, which is a great addition. The location is ideal for digital nomads like myself. With a 7-Eleven right across the street, I had easy access to snacks and essentials. Additionally, the nearby food stalls that spring up at night and several nice restaurants made dining out a delight. The free shuttle service to T21 and Emsphere is incredibly handy, especially if you find the walk to the BTS and MTR a bit too far. The pool was another highlight of my stay; it was very nice and surprisingly quiet, making it a perfect spot to unwind. Furthermore, the staff at Somerset Maison Asoke were friendly and polite, always ready to assist with any needs. Overall, I can confidently say that staying here was worth every penny. ASR hotels have never disappointed me, and Somerset Maison Asoke is no exception. I highly recommend it to anyone looking for a comfortable and convenient place to stay in Bangkok!

It was my son's birthday so I asked them to put a little message or something for him in the room. I think they forgot, but they made up for it as we were checking out. They gave him a little gift wrapped and a note. He loved his gift so much! We also enjoyed the use of the balcony while at this hotel. We tried the hotel breakfast on the 1st day when we were waiting to check in. It was okay. It was good enough for us having just got off of the plane. We only ate there once, though, as we wanted pancakes, and they didn't have those at the buffet. We didn't stay longer because they were all booked up for the next few days. Excellent hotel! Will definitely keep this one in my favorites for our next visit.

Everything was good, just that we didn’t get to take the complimentary shuttle service because we asked one of the service staff once and he directed us to walk out, so we weren’t sure where it can service. That could have been a bit clearer. Additionally the dryer in our room didn’t work, we tried different functions for 3 hours, then finally called the concierge in the morning. However, even after fixing parts, our clothes wasn’t completely dry and it was only 3kg dryer so we also had to hang other clothes around the room to dry it naturally. Other than these, everything else was good though. I loved the scent of the shower soaps too.