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The hotel overall is nice and clean. The location is good and close to the city centre, however one of the conciege staff named Christopher is absolutely impolite and rude. We just parked our car in front of the spacious area for 10 mins only without blocking the road, and he told us straight away we can't park there. He should be more polite and ask us why we park there first but not starting off saying we can't park here without knowing the reason behind. He definitely needs to learn how to serve customer in a more nice and polite way.

It was ok, but not more. The two most important things for me in any hotel are a comfortable bed and a good shower. the bed was great but the water pressure in the shower was very poor. Aside from that, there were other issues that I would not expect from a hotel of this standard, carrying the prices it does. The TV power button did not work, neither did any of the top buttons on the remote. Once I turned the TV on at the GPO and then on the actual TV itself, I was unable to use the connected DVD player as the buttons to switch to it on the remote did not work. Breakfast was quite poor. Basically cereal or scrambled eggs with a few other options such as fruit cups, yoghurt and biscuits. It served my purpose being close to the convention centre, but I doubt I'd stay there again.