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Fairmont seems to be a luxurious five star hotel. Nevertheless it’s a bit over-expected. The room is very small, and the toilet can only be used by one single person each time, which is very inconvenient if you go with young kids. High tea quality is unexpectedly low, the environment is good but the staff are not enough. The food is simply not delicate for such a renowned five star restaurant.

Excellent location, the place is clean and we received excellent service from Elvis, Anna and Ope. We will definitely stay here again the next time.

地點靠近機場和碼頭 方便第二天趕行程 整個酒店只有一部電梯，早上高峰時期非常難等有位置出入，特別是帶著行李趕著check out比較難走樓梯 總體環境是不錯的就是電梯問題

房間衞生還可以，但比較簡陋，沒有熱水壺，衹有最簡單的咖啡機，讓人驚訝的是，竟然連瓶裝水都沒有提供。前台印度小哥，辦入住也很慢，問了各種訊息輸入電腦後，最後竟然給我個表格讓我把剛才的訊息再填寫一遍，這入住效率在加拿大確實第一次遇見。現在是淡季，空房很多，竟然給我安排了一個緊靠電梯的房間，我説能否換一間，他説那就要加錢升級，徹底無語了。總之感受很一般，不推薦。

This was a nightmarish trip, 1st I had asked for a room on the highest floor possible, with a view of the Harbour, I am a photographer and made the trip to Victoria to get some great photos of the inner Harbour. I got a room on tenth floor overlooking the parking lot and side street. The windows were so dirty it was hard to see anything, in my eyes I was ripped off, I am not going to to stay at any Merriott hotels, at the time of my booking it said they had a buffet breakfast and when I arrived they told me there is no buffet breakfast just a restaurant on site, parking was said to be free self parking. I was charged $29.40 / night to self park my truck.