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Lovely hotel! The hotel is 10 min walk from the old twon. Our room was very clean and spacious with great shower! The staff are incredibly polite, welcoming and friendly. The staff from cafe at the front went out of their way to get us vegan cake in the evening. The bar staff was lovely as well and drinks and food reasonably priced. The breakfast had good selection for anyone including nice vegan options. Definitely try the vegan strawberry cake, it was the breakfast highlight for us. As they are renovating spa we couldn't use the hotel ones (we will have to come back to try). They offered options nearby but we opted for a different place for our massages in the end. Overall great stay and we will definitely come back.

I recently had the pleasure of staying at the Elite World Grand Hotel, conveniently located on Basin Ekspres in Istanbul, and the experience was nothing short of outstanding. From the moment of arrival, the warm and professional demeanor of the staff was notable, catering to every need and making guests feel genuinely welcomed. The rooms are a true highlight, exhibiting a harmonious blend of luxury and comfort, with plush bedding, state-of-the-art amenities, and breathtaking views of the vibrant city of Istanbul. The attention to detail was evident, reflecting a high standard of cleanliness and a keen eye for aesthetic elegance. The culinary offerings at the hotel are exceptional. Each dish I tried was a dance of flavors, paying homage to the rich culinary heritage of Turkey while also offering a variety of international cuisines to suit every palate. The dining atmosphere was equally commendable, providing a pleasant backdrop to every meal. The hotel’s location is highly advantageous, offering easy access to a myriad of Istanbul’s attractions, shopping destinations, and dining options. Whether one is in the city for business or pleasure, the Elite World Grand Hotel’s location ensures convenience. Furthermore, the range of facilities, including a well-equipped fitness center and a serene spa, added an extra layer of indulgence to the stay, allowing guests to unwind and rejuvenate effectively. I extend my sincere compliments to the entire team at Elite World Grand Hotel, Basin Ekspres, Istanbul, for making my stay memorable. The unwavering dedication to service excellence and the superior quality of facilities make this hotel a distinguished choice for any traveler seeking a blend of luxury, comfort, and authentic Turkish hospitality.

كانت إقامتنا في فندق كونتيننتال في بوخارست ممتعة ومريحة في معظمها. يتميز الفندق نفسه بصيانة جيدة، ويوفر أجواءً رائعة ومرافق ممتازة. كان الطعام المقدم في المطعم لذيذًا، وكان موظفو المطعم ودودين ومتعاونين ومنتبهين لاحتياجاتنا. مع ذلك، كانت تجربتنا عند تسجيل الوصول دون المستوى المطلوب. لم تكن موظفة الاستقبال التي تواصلنا معها متعاونة بشكل خاص. عندما سألنا إن كانت مياه الصنبور صالحة للشرب، كان ردها غير متعاون، قائلةً إنها لا تعرف، واقترحت علينا شراء المياه من الفندق. وبالمثل، عندما استفسرنا عن إمكانية تناول إفطار مبكر نظرًا لمغادرتنا المبكرة في رحلة ليوم واحد إلى قلعة بيليس، كانت غير متعاونة ومتشددة، وأصرت على تقديم الإفطار في الساعة 6:30 صباحًا فقط. لحسن الحظ، تجاوز موظفو المطعم كل التوقعات. عندما وصلنا الساعة 6:15 صباحًا، فتحوا الأبواب باكرًا بكل لطف ورحبوا بنا، مما سمح لنا بتناول بعض الطعام قبل مغادرتنا. لقد أدى احترافهم ولطفهم إلى تحويل ما كان يمكن أن يكون موقفًا محبطًا.