Moxy Barcelona

Always like to start with the positive! Hotel really nice with fresh/modern interiors. Rooms were a good size and we even had a small balcony. However… we went to check in at approx 240pm and our room wasn’t ready. We were given some drinks tokens and told to come back at 315pm. We came back at 330 and was told room still not ready. I asked how long it would be and the receptionist went to check with the manager. And didn’t come back! I was left standing there for 20 minutes until one of her colleagues eventually got us the room key. There were loads of guests complaining about their room not being ready and big queues at reception. Was really disappointed that the room didn’t have a fridge or even shelves to put clothes on. So had to basically live out our suitcase for the stay. Location is a bit far out from the city centre but right next to Nobu hotel, which was fab for cocktails and a great view. Moxy pool area is really nice but the bar staff never seemed to have any change, which was annoying! The staff were all really friendly but as I said before, the service at reception could definitely be improved. Overall though, the Moxy was okay but I wouldn’t go back.

房間設施完善

我們很喜歡這裏的前台，雖然房間有點奇怪