Key Barcelona Housing (Carrer Girona)

Never rent from this company. It Took 3 agreements, 20 emails, 15 calls, and even with a prepayment of $2550 they left me in the street without checkin, not allowing me in the apartment. their payment gateway doesn’t work, they don’t accept any card that is not EU based.

Appartement ne correspondant pas du tout au descriptif : - vaisselle insuffisante, - Volet cassé - Douille pendante - Vitre remplacée par du plexiglas - Plafond sdb écaillé - Clim non fonctionnelle - Pas d'isolation phonique - Poignée fenêtre cassée - Pied de lit cassé - Pas de couette fourni, il a fallu les réclamer le 2e jour, - fete avec de nombreux jeunes dans l'appartement sur le palier, empêchant de dormir - Etc... Malgré un signalement à Key Inn Barcelona, rien n'a été fait. Bien sur pas de dédommagement !!!!

La casa ampia, fresca, con split in ogni stanza, ideale per 9 persone. Molto spartana ed essenziale, le finestre vecchie non chiudono bene, nei bagni mancano basi di appoggio e ganci per gli asciugamani . Due camere e la cucina danno su un angusto e maleodorante cavedio interno (penso sia il ristorante malesiano sottostante che frigge fin dal primo mattino) La casa è gestita da agenzia immobiliare che ci ha obbligati tassativamente a firmare un contratto redatto da uno studio legale e al pagamento anticipato di un deposito cauzionale pari a 500 euro + la tassa di soggiorno, per la quale non abbiamo ancora la ricevuta. Pena la mancata ricezione del codice per entrare in casa. L'agenzia chiude alle 18 e se non arrivi entro quell'orario e non paghi in anticipo la cauzione ti lasciano fuori casa (già saldata per 4 notti entro i termini di booking). L'assistenza di booking ci aveva raccomandato di pagare solo all'arrivo, viste le frodi degli ultimi tempi, ma l'alternativa era dormire sotto un ponte. Infine 20 euro per lasciare due bagagli in custodia il giorno della partenza e solo fino alle 18 ovviamente.

They are the worst ever. Try to steal your deposit and say that you broke stuff. This is crazy and a SCAM! The house is already old and broken. They even say that we did not give the keys back, they where laying on the table as we spoke about. Stay AWAY from this company and found your self a better place in Barcelona with good company!!

Apartments itself are in a good place for sightseeing. But, its an old building what shouldnt be a problem unless they change at least the windows. Wind was blowing around the windows because imposible to close them properly. Together with the air the noise from the street are also coming so be prepared to wake early. Its alos a bit underequipped. Another issue is that they didnt advertise or sending the "silent" regulations during the reservation !!! We got the rules just after paying for the apartment, they offer to pay back in case of not accepting but it happen just few days before our arrival to Barcelona so we couldnt find another suitable apartments for our group. BE AWARE from 10pm to 10am there is a "SILENT ORDER", you can loose the deposit for breaking the rules. Just imagine a group of friends, even without party and turned on music... 14 people talking to eachother and laugh on jokes can create a "big" noise

Magnifique appartement très bien équipé. Idéalement situé à proximité des lieux à voir. Nous reviendrons certainement. Seul petit bémol, le lit était trop grand , j' ai perdu mon mari 😂.Un grand merci à l'équipe qui a été très réactive à nos demandes 🙏