Holiday Inn Express & Suites Bardstown

Our first room had the room darkening blind missing, but the television worked. We were moved to another room that smelled mildewing. The darkening blind was torn and could not be pulled all the way down or up at all and the tv could not get a signal. The bathroom door kept closing because the doorstop is broken. The USB ports next to the bed are useless because they are crooked. The workout equipment is dusty; the water machine is scaly and there are dead and alive bugs on the workout room floor. We are trying to figure out how a hotel less than 5 years old is in such disrepair. These are minor maintenance issues and general upkeep. Also, the hotel had one staff person on site both days of our stay. They were very nice, but it was evident they were overwhelmed. We can only surmise the owner does not care about their guests or employees. We travel to Bardstown at least 4 times per year. We will be staying next door to the Fairfield Inn.

Staff were nice. Everything clean and comfortable. We even booked the next day as well because we decided to stay longer.

Great Loved it! The staff was very friendly and helpful. The room was clean and the bed was amazingly comfortable.

The property was very far off the highway. They were very hard to book online but that might have been ******* issues. They sold our room but luckily they had someone else not show up.

It was decent but my shower was cold

Room was not clean,Bathroom had black handprints all over, only had 2 towels when we had 4 people on the reservation, food was ok