Ramada Encore by Wyndham Bareilly Civil Lines

I stayed a week (May 3 - May10)at the Ramada Encore in Bareilly, not knowing anyone nor even the language. Aditya Mishra proved to be a top Asset to the company and to the hotel. He went above and beyond the call of duty in helping me in accomplishing the things I wanted to do : in arranging for me to meet with people I wanted to see and following up at every stage of the process to make sure everything went well; in arranging for suitable transportation to places I wanted to see; and even after I left the hotel after my week’s stay, he proved invaluable in ensuring that there were no problems.in moving on to New Delhi. He understood completely what I wanted; he is a humble, effective and efficient account manager, and a wonderful person to know and keep as a friend. The hotel was clean and the room large. The restaurant served good nutritious food at a very reasonable price. The staff were full of surprises, as for example in treating my wife and myself to a private candlelight dinner for two, with photos taken, thanks to Bijay Yadav. Almost every other day, if not every day, Kanhaya Tiwari greeted me to ensure that everyone was in order and acceptable. His was not just a passing greeting but one that was genuine with adequate time devoted to ensuring everything was in order. Ramada Encore was unquestionably an excellent place for the money. I highly recommend this hotel as a great place to stay. Gerad T.

Poor services offered by local staff at bareilly Not ready to serve breakfast at 10.35 am as I reached late by 5 minutes. Although already requested over phone before. Hotel charged me for bed sheet cleaning as mistakenly cake fallen in that. Poor service and staff who not ready to provide cake cutting and gift rapping on customer birthday

Being Ramada service was good. But rooms are very small and somewhat not maintained as it should be. Food was good but price were on higher side.