Logis Hôtel Restaurant Au Lion Rouge

reposant soirée tres calme avec un repas tres correct le tout avec un accueil agreable

Der Inhaber hat Flexibilität bewiesen, wir durften in CHF bezahlen.

Personnel très arrangeant Personnel très arrangeant. Je suis arrivé tardivement à l'hôtel et le personnel a accepté de me servir le menu de la soirée étape

Séjour alsace Arrivée tardive, attente pour le service du dîner, très belle accueil

Super Tout etait tres bien mais les fenêtres a proximité de la route rendent le sommeil compliqué lorsque l on est pas habitué au bruit des voitures.

Total mess with the check in all out of control Checkin was very bad. We did call to inform that we was late, and the Hotel told us that they would send us a email with information's of how to come to the room when hotel was closed. We DID NOT GET ANY EMAIL from the hotel and when we did arrive at 03:00 we had no information and no help! Luckily for us there was some other guests who had other problems with the hotel there in the middle of the night so they did help us inside! Really really bad service and experience! The next morning was even worse! The house cleaning tried 4 times to enter the room for cleaning even if we have hanging the no service sign on the door. The person entreer the room before our check out and we needed send here out, but came back again and again. Extremely rude and disrespectful treatment, and totally unprofessional! When we complained they told us that this was all our fault and they didn’t say that they were sorry and they didn’t apologize for all the things that happened to us! We will never come back again and we will not recommend this hotel to anyone!