haron hussin
28 مايو 2025
Dear Management of Harris Hotel Batam Centre,
I recently had the pleasure of staying at your Harris Batam Centre during my visit to Batam to celebrate my wife belated birthday on 27/5/25 to 28/5/25.
I wanted to take a moment to express my sincere appreciation for the exceptional service and hospitality I experienced throughout our stay.
From the moment I arrived, the front desk staff was warm, welcoming, and efficient in checking me in. All your front counter staff was courteous and helpful, ensuring as smooth transition to my room, was thoroughly impressed by the cleanliness and overall surroundings of your reception area, which contributed greatly the overall comfort of my stay.
The hotel's amenities, such as the Pantry area, the safe deposit box, and the basic toiletries were a delight to utilize and added the enjoyment of my time at your establishment. The concierge team was also incredibly knowledgeable and provided excellent recommendations for local restaurants and attractions, helping me make the most of my visit.
The level of service and attention to detail exhibited by your staff was truly exceptional. They went above and beyond to ensure my needs were met and that I had a memorable experience. It is clear that your team is dedicated to providing guests with the highest level of hospitality.
I would like to extend my sincere gratitude to you and your entire staff for making my stay at Batam Harris Centre SO wonderful.
We will undoubtedly recommend your hotel to all our friends, family, and colleagues who are planning to visit Batam City in tne future.
Thank you again for the outstanding service. We look forward to the opportunity to stay with you again during our next visit.
Special mentions goes to all your Front Office Staff namely : Daniel, Trestha, Rios, Alvano and Tikka for making our stay so memorable.
Sincerely,
HARON HUSSIN
ترجمة