Hotel Santika Batam

It was a pleasant stayed with friendly and satisfied services.will recommend my friends and families to Santika Hotel.looking forward to my next stay! We enjoyed the delicious spread for breakfast and dinner.

Perhaps me and my families are one of the most frequently visitor of Santika Hotel around the country. From Bali, Malang, Yogya, Semarang. But Santika Batam is the worst service hotel I've ever had. FO officer name Artha acted like an amateur. Not only her face who rude but also very disspointing. I've been waiting more than half an hour w/o confirmation that our room was ready to use. She was very pasif to inform guest whether the room was ready though time for check-in already set. When I tried to ask how it should be, she answered with denial. Housekeeping still double checked. It's kind an insane manner. Duty manager Mr. Garry (Jerry) was willing to catch us, try to explained the standar service. He was offering complimentary transfer to harbour, the day after. But it never happened. What an insane service, I underwent at Santika Batam. One of the worst service I got so far. Don't know if the Management realize these experience.

stayed a night here. Friendly front-desk staff upon check-in (as is the norm in Indonesia almost everywhere imo). Good sized modernly furnished room on par with international 4-stars level. Comfy bed, comfy toilet/ washroom and showers. What more can you ask for. Did not notice a swimming pool tho. Which woulda been nice. Didn't get the breakfast so couldn't comment there neither. All in all a great stay. A bit pricey tho., but worth the dough if you ask me y'all.