Homewood Hotel & Spa - Small Luxury Hotels of the World

Small luxury hotel 看到是SLH很放心，可是異常地不夠人手，由check in 到餐廳用餐都是等、等、等，如果不懂說英文請別來，大部分員工像大學生來打工，無法獨力解決問題。 餐廳和bar 不錯，房間非常大，需要行樓梯上一層，浴室也要上半層，泳池小，人多，有sauna 但因為來當天氣溫30度就沒有用。 電車充電也是很滑稽，弄了很久才充到電

I would like to thank the staff for everything they had done for me and my wife after I mad a awful mistake that is to embarrassing to go into ... all I can say is they literally made sure I was not going to be let down and time ruined by going above and beyond anything they needed to do to make my stay a beautiful one after my error ......the food was lovely and also everything was as it was in the pictures if not better something to see for yourself should you go ahead and book a stay .......

I don’t normally leave bad reviews, but our experience at Homewood was so disappointing that I feel people need to be warned. Six of us stayed here expecting a high-end, comfortable getaway. What we got instead was a sweltering, sleepless nightmare. Our room had no air conditioning—during one of the hottest spells of the year. It felt like we were sleeping in a sauna. For a hotel that charges luxury prices, this is completely unacceptable. The staff were friendly enough, but did absolutely nothing to help us. We raised our concerns and gave them a chance to rectify things, but nothing changed. In desperation, I ran a cold bath to try and cool down—only for it to result in flooding reception due to a clear plumbing issue. That alone should have been a red flag about the state of the facilities. After checking out, we hoped to use the spa just to relax and cool off before our flight. Instead, we were told we couldn’t use it—even if we paid the £25 per hour “outside guest” fee—because it was 12:30pm and the next guests checking in at 3pm might want to use it. So we were thrown out, hot, tired, and completely disheartened. The end of our trip was completely ruined. We left early for the airport just to get out of the heat. This place markets itself as a luxury hotel, but I’ve had better experiences at cheap budget hotels. If you can’t offer aircon, can’t manage basic plumbing, and treat your guests like an inconvenience, you shouldn’t be charging premium prices—or operating at all during the summer. Don’t stay here. All six of us left disappointed and frustrated. Homewood needs to close its doors, install proper air conditioning, fix the plumbing, and rethink its priorities before taking anyone’s money again. Until then, do yourself a favour and stay elsewhere.

Fabulous location, food was delicious, staff were attentive and friendly and enjoyed a fabulous massage in the lovely spa. Will definitely visit again!

10/10 lunch in the sunshine. Great team from the gent on reception to Maria, Tommy and Riley from the outside restaurant. Tasty wine recommendations and even better food. Can’t wait to return

As usual a great stay. Room 11 lovely. Weather was fantastic so used the gorgeous hot pool. Lunch and dinner and breakfast all great. Thanks Homewood