Iberostar Waves Dominicana - All Inclusive

Stayed at the Iberostar Waves Dominicana and here are some points The staff seriously need a lesson in hospitality. Basics missing like smiling and looking at you as though you've done them a wrong no matter how polite you are they just stared at you with disgust in their eyes. The rooms require a serious overhall. They are outdated and my room 4170 was damp but this turned out as a bonus cos the temperature outside was soo warm. Food is good and the grounds are well kept. The constant merengue, samba and calypso dancing was a pain. They do tend to cater for espanic groups so when you're English and White you are looked on as a horrible individual. Housekeeping is good but my God they require a list of what each room needs. One day they'd not give you a toilet roll the next one towel would be missing, the next the mini bar would only get 1 drink refill. It was a lottery no matter how much I tipped. I even had to request a couple of beers from reception because they didn't refill the fridge. Overall the staff need a good look at because in all my time going All Inclusive I've never been in a situation that I didn't want to go to the bar because the way the staff were. Not sure what the issue is but if they don't like the jobs then don't do them.

Randy y kenny, lo mejor de star prestige playa!!!! Atentos, siempre dispuestos y con muuuy buen humor. Párrafo aparte las melodías de Randy. Gracias

Esta es nuestra segunda casa, estamos muy complacidos con todo el servico ofrecido principalmente por todo el equipo starprestige, randy, jaisa, venecia,evelin,kenny, felix, genesis y otros tantos que tambien son muy buenos, muchas gracias

Nos sentimos muy a gusto en este grandioso hotel, lo mejor es la atención y el servicio de la gente principalmente los que trabajan en el área prestige, son los mejores siempre atentos a complacer todos nuestros caprichos, muchas gracias por tanto

Volvimos hoy y estamos ENCANTADOS.. Todo excelente . La habitación enorme, limpia y una cama extra mega grande. El Buffet , el mejor que encontré en un all inclusive . No solo por la cantidad sino por la calidad. La barra y sus tragos, Impresionantes!! Y la calidad de los trabajadores del Hotel, 10 puntos!! Muy buena onda y predisposición todo el tiempo!! Sin duda vamos a volver...!!!!!!!

Once again we chose Iberostar waves Dominicana for one of our yearly vacations, it’s our home away from home,. There’s been some changes since our last visit last year, we ware met as always by one of the managers at the resort, Ainhoa Hernandez Guillen Sub- Director, she was charming ,helpful and knowledgeable, also the changes we notice only improve the Iberostar expiriance, also need to mention Elizabeth Ventura , also all of the staff at Iberostar waves Dominicana e crew at the main bar in the Lobby, the animation team by the pool Evelyn and Chocolate, the. Bar crew at the beach Randy, Olga, they all do a outstanding job at the resort, Lewis Soler who has moved on to Iberostar Dominicus in Bayahive I am sure he will do a great job there also, the food as always surpass our expectations, If Iberostar Waves is going to be your first visit go relax you’ll have a great time I assure you.