Check in process was easy but scammed of having to spend an extra $140 for vip package in which includes extra amenities and gifts in which I never received. The tv did not work and called guest services many times. Tried ordering room service which was included and tried to charge me. The food is okay. Only nice part was the beach. Room had a very mucky feeling. The wifi is horrible. Barely works. Next time I’m going somewhere else for the money I spent.
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