Best Western Plus Bluffton / Hilton Head Hotel

This is a brand new hotel and everything was spotless. Easy check-in and very friendly customer service team. The rooms were quiet too! Next time in the area, we will likely stay again.

I did not like that there was not a safe in our room. I did not like that the shower curtain was almost impossible to slide along the rod. I did not like that one of the beds pop like the sound of sheet metal when you lay down in it. I had one issue with staff. Our last night someone staying at the hotel had parked they large truck with trailer across all of the available parking spaces by the rear entrance. As I use a cane it was difficult for me to park farther away and transit to the door. I notified the folks at the front desk and they told me they would take care of the situation. Unfortunately the vehicle was still there the next morning. What I did like is the cleanliness and nearness of the hotel and grounds, the helpful demeanor of the staff, and the hotels location near restaurants. The morning breakfast area was kept very clean and the food and coffee were great!

Hotel was very clean and the Staff was incredibly nice and helpful. Only complaint was the breakfast. The Eggs were awful, overheard other folks saying the same thing. But I would absolutely recommend and stay at the hotel again. Thank you!