كومفرت إن آند سويتس ويست تشيستر - نورث سينسيناتي

Nice place to stay Nice neighborhood . Stayed for Cincinnati open and a reds game. Clean hotel and good staff . Fair price

Poor Experience We were given a room that was already occupied, and they were in the room when we tried to enter. The mini fridge in our second room had a previous guests old food still in it. The common areas were in poor condition and not clean. The room itself was fine.

Good hotel. Only problem is…. Front desk girl on dayshift was very nice and helped us with our problem with the chair in our room. Don’t know her name because no one wears a name tag. Breakfast attendant was very friendly and kept the food at breakfast well stocked. Room was clean and bed was comfortable. Air conditioner worked well. Lots of satellite channels. Lots of good things to say, but my only complaint would be that no one wears a name tag. I worked for Marriott for many years and we would be in trouble for not wearing a name tag. I would like to say who was good and who was not so good but I can’t do that because I have no idea what their names are. Not sure why the policy is to not wear name tags there because that’s a little suspicious. It almost seems like they don’t wear name tags that way if they screw up you can’t really let managers know. It’s a little silly to say yeah that guy with the dark hair, 6 feet tall you know which one I’m talking about! Anywa, One front desk clerk I came up to him to ask a question and said hi “Raj” (he reminded me of my friend Raj) because I had no idea what his name was because he doesn’t wear a name tag and he says who?? I said, sorry I don’t know what your name is so I just took a chance at what your name was, and he just stared at me and never told me his name.

Weekend getaway for two Desk clerk was dealing with some guests that were being asked to leave for smoking in their room and he was very calm and professional. The guests were very hostile and he handled it very well.

Other than the renovations being done, very good stay. No noise. Just lots of stuff being done, will be great when finished

They should tell you before you book that the hotel is under construction. There is a weird smell throughout the hotel and a stale smoke (musky) smell in our room. The hotel seems is outdated. The bathroom looked to be updsted. If you look around the area you will see nice hotels and very updated. I usually stay in choice hotels but I think I am going to Marriott.