The Chrysalis Inn & Spa Bellingham, A Curio Collection

This is an overpriced hotel with staffed untrained in the realm of 4+ star hotel etiquette. Though the hotel have provide a spa, business center and fitness center, the general experience is subpar. They do not offer complimentary water or standard vanity kit, coffee but no tea, and the mattress was subpar for this pricing. No valet service. The website does warn about the train, and they do offer ear plugs, but the train is LOUD and goes well into the early hours of the morning (3 am). Wearing the earplugs I still woke up multiple times due to noise. Do be aware that half the venue is shut to hotel guests if there is an event renting space. I checked out early. When I alerted the front desk that the daily room clean I requested at check in was never provided, the front desk pouted and said they were sorry. Pout and stared. The workers seemed like great people, and I was aware the manager was standing behind them, but that is not the way you handle hotel customer service. I had better service and staff experience (with the same bed!) at the Hilton Hampton Inn by the airport - with the exception of course of the location and venue offerings . I have reviewed and stayed at hotels worldwide for the past 5 years and found the general atmosphere of this venue unacceptable for the level of pricing and 4 star rating. Do not go here expecting a higher end hotel experience. I would highly recommend Hotel Bellwether on the other side of town.

Everything was very good. Restaurant was excellent with very nice waitstaff and lovely views.

Great location and staff!