Best Benda Hotels

"A 4 star hotel without hair dryer….. I arrived hotel after midnight. I asked the receptionist what time I should arrive T3 to catch up the flight at 07:55, he told me I need a to arrive T3 2 hours before the flight and I can take the sky train at 06:00…. I arrived the station at 5:45, and found the train to T3 is at 06:05 for 20mins ride. I was a little bit worry abt the time, so I went to the hotel if he can arrange a car for me. He said I can take the train….🙄 and 1.5hrs before the departure is enough. Then I left the hotel, and he came out to ask me if I need a free shuttle to T3 at 06:00….. then why don’t they told me that there is free shuttle earlier?"

"The room is clean, and the service is very good, thank you 🫶🏻 Sukes bracket"

"It is very important to have reliable waiters abroad. Thank you to the waiter with big eyes. He gave us a lot of help. Thank you. I will stay here again next time I pass by the airport. It's a bit uncomfortable to have the air conditioner blowing on your head. Sangat penting untuk memiliki pelayan yang dapat diandalkan di luar negeri. Terima kasih kepada pelayan bermata besar. Agak tidak nyaman jika AC bertiup di kepala Anda."

"Excellent. Excellent breakfasts, buffet, respect to the cooks. Everything is convenient. The staff is very polite and patient. Ready to help with all questions. There is a luggage storage room. Clean and cozy."

"Except for the incomplete infrastructure, everything else is very good! Cash can be paid at the front desk, and changing rooms is also very convenient. For communication, simple English speaking is fine, and mobile translation software can be used if that doesn't work!"

"The location and shuttle service are excellent. However, I feel the quality has been downgraded. Nobody helped me open the door and amenities like slippers and bathrobe weren't provided. No forks are provided at breakfast. I'm also having a hard time using the shower because the water power is not strong enough."

"new hotel, very friendly receptionist. very clean and soundproof room.... breakfast is very delicious and has many variants, western, asian, and local cuisine.... in the morning orange drinks and special dishes are served... great.... recommended..."

"The room is awesome although it is the smallest room. I have everything I need. Amenities poor due to bad experience at the massage at level 2, made me waited almost 1.5 hours even with prior arrangement with the counter. Receptionist of the hotel helped me to make the booking. Terrible experience. The massage ladies sit there for show only dun know how to massage."

"Hotel provide bus to airport drop off and pickup service which is very good and close to airport. Just 15mins to airport, is a good choice to stay here if you get to airport early. Hotel nearby got KFC Starbucks and the nearest shopping mall will be PIK 30mins to there. Overall ok"

"The hotel is average. It's convenient to spend a night between flights, but it is a little hard to find the entrance from outside of the airport. The room wasn't very clean. I saw dust, small pieces of dirt, spiderweb on the ceiling, old napkin ball tossed at the back of the wardrobe. The curtains cover the window, except they don't connect to the wall tightly enough and always allow a strip of light to shine through. The air conditioning panel on the wall shines a bright green light at you at night (a common problem in hotels). The AC itself is quite loud, and you need it turned on at all times, otherwise the room becomes too hot. Another source of noise was the room ACROSS the hallway. I could hear what was going on there, in part thanks to my room door not being able to be shut tightly. In fact, all the doors (bathroom door and shower door) don't shut tightly and leave a few cm gap when closed. The towels are small, old, hard and smell unpleasantly. I could also hear the TV (or whatever else) from another room for several hours during the night, which distracted me from sleep. Everything in the restaurant was unclean as well. The floor, the tables, utensils and plates. The breakfast was average, and, funnily, the coffee smelled like dirt too. The only positive impression was made by the staff. They were very polite and professional, helped me with directions and were really nice to talk to. P.S. where am I supposed to put the hand soap after opening it?"