Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive

Staff excelente!! gracias por las atenciones en todos los Outlets volveremos pronto.

Great hotel

Our butler Isaac was absolutely wonderful!!! The resort is beautiful, and the people are very friendly!! Me and my wife will be returning next year ❤️❤️❤️.

Karen and Isaac were outstanding! They went above and beyond to make our stay unforgettable. Always attentive, professional, and kind, they anticipated our needs before we even asked. Their teamwork and genuine care made us feel truly special. Highly recommend them both!

Me and partner visited Margaritaville as a last minute trip this is a length review but in depth about the resort. This is the first resort I have ever been too that I can say felt like close to a 5* even when compared to other resorts in Mexico we have visited; PROS 1. Firstly the food at this place was truly amazing. I cannot stress this enough this food was not like any all inclusive food we have ever experienced. It was restaurant quality in every restaurant available. The land shark food in particular was unreal. Food was customisable and we never had any issues asking for certain things to be removed ect. The Italian was amazing quality which I can’t believe is even possible for all inclusive. Steakhouse was okay but still worth a visit. You could book the restaurant unlimited amount of times unlike many other all inclusive. 2. The drinks my partner is an avid beer drinker and informs me that the hotels own breweries beer was very good ( similar to Stella) and that the all inclusive beer available was Modelo and you could get cans of corona included at the minibar service area. The cocktails were also good and the bar tenders would take requests ect. 3. This hotel was spotless everywhere. We had a slight issues with a small collection of fruit flies in our room when we checked in. One phone call we had two cleaners and a manager there within 10 minutes to rectify the issues. Food hygiene was always good. 4. You never felt forced into leaving a tip or treated any differently for not tipping. When we did tip even a small amount it was always received with great gratitude. You don’t get treated any differently to Americans who sometimes were tipping $3-5 per drink. 5. The entertainment team was unreal. As people who do not normally get involved in entertainment we must say that this was some of the best adults only entertainment we have experienced and we even did a few activities. Not annoying or pushy just genuinely nice and fun. Especially Angel who was always a pleasure to talk too and really did entertain us the whole week. 6. The way that the minibar was done was great. Water was always topped up in abidance daily and getting to go “shopping” for our drinks was great we got more than enough “points” for a whole week and even had to leave without spending them all (surprising with my beer loving boyfriend). 7. This is either a pro or con depending on what you are looking for this resort was very very small when you compare it to some of the massive Mexican resort where you need golf carts to get around. Everything is within a 5 min walk. It was super accessible ramps everywhere. 8. The staff here in general were great always nice and helpful and generally seemed to care about you and your holiday. 9. There didn’t seem to be a lot of bugs or mosquitoes in this area. There was a small amount of raccoons which you didn’t see much. Not like in other resorts further up Rivera maya where we deal with monkeys, iguanas, snakes ect. The tr

LOVE this resort Joaquin our butler was fantastic he went above and beyond to make sure all our needs were fulfilled. The food was exceptional!!!