Hilton Cancun, an All-Inclusive Resort
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All properties in Benito Juarez
Hilton Cancun, an All-Inclusive Resort
No.17 of Premium Hotels in Cancun
Carr Federal Libre 307 Cancun-Tulum Km 248-868, SM-36, LT-1-01 UPE-1E, Benito Juarez, Quintana Roo, 77500, Mexico
Show on map
We Price Match
Last booked 12 hrs ago
Highlights
Superb views
Ideal location
Lots to do
Top local pick
Delicious breakfastShow more
Amenities
Restaurant
Alcohol-free rooms (on request)
Sunbathing area
Outdoor swimming pool
Snorkeling
Spa
Gym
Private parkingFree
All amenities
Property Description
Nestled behind a mangrove preserve and set on 100 acres of Mayan coastline, our all-inclusive resort features 12 dining experiences, a 6300 m² indoor-outdoor convention center, a fully equipped gym, plus kids and teens clubs. Drink in ocean views from our suites and spend sunny afternoons in our two pools. The airport and Cancun’s Hotel Zone are within 20 minutes.
Show more
8.7/10
Very Goodit was really nice experience. Especially, my kids really liked kids club and swimming pool.
All 42 reviews
Surroundings
Airport: Cancun International Airport
(14.9 km)
Landmarks: Quinta Real Yaxché Weddings & Events
(3.2 km)
Landmarks: Moon Palace Nizuc - Cancun
(3.2 km)
Landmarks: Play Room Nizuc
(3.3 km)
Landmarks: Moon Palace Cancun - All Inclusive Resort
(4.0 km)
View on map
Overview
Rooms
Guest Reviews
Services & Amenities
Policies
3
King Room With Sunset View
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Toothbrushes
Check Availability
5
Corner Ocean Front King Room
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Ocean view
Check Availability
Room, 2 Queen Beds (Swim-Up)
2 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Refrigerator
Ocean view
Toothbrushes
Check Availability
2
Swim up Pool Side One Bedroom Suite
1 King bed
Has window
Free Wi-Fi
Non-smoking
Toothbrushes
Toothpaste
Wi-Fi in room
Check Availability
Two Queen Room With Tropical View
2 Queen bed
Has window
Free Wi-Fi
Non-smoking
Toothbrushes
Toothpaste
Wi-Fi in room
Check Availability
9
Room, 2 Queen Beds, Ocean View, Corner
2 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Refrigerator
TV
Ocean view
Check Availability
3
One-Bedroom King Suite-Ocean Front
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Ocean view
Toothbrushes
Check Availability
2
Family Suite, 2 Bedrooms
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Refrigerator
TV
Ocean view
Check Availability
Swim up Tropical Vw Two Queen Beds Guestroom
2 Queen bed
Has window
Free Wi-Fi
Non-smoking
Toothbrushes
Toothpaste
Wi-Fi in room
Check Availability
2
High Floor King Room With Oceanfront
1 King bed
Has window
Free Wi-Fi
Non-smoking
TV
Toothbrushes
Toothpaste
Wi-Fi in room
Check Availability
1
Room, 1 King Bed (Swim Up Pool View)
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Ocean view
Toothbrushes
Check Availability
1
King Room With Tropical View
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Refrigerator
TV
Toothbrushes
Check Availability
2
King Room With Roll-in Shower-Mobility Accessible
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Refrigerator
TV
Toothbrushes
Check Availability
2
OCEAN FRONT 1 BEDROOM MASTER SUITE - KING BED
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Ocean view
Toothbrushes
Check Availability
5
Sunset View Two Queen Beds Guestroom
2 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Toothbrushes
Check Availability
3
Swim-up King Room With Tropical View
1 King bed
Has window
Free Wi-Fi
Non-smoking
Toothbrushes
Toothpaste
Wi-Fi in room
Check Availability
6
Oceanfront King Room
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Refrigerator
TV
Ocean view
Check Availability
8
Ocean Front Room With Two Queen Beds
2 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Ocean view
Check Availability
4
Deluxe Suite, 1 King Bed, Ocean View
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Refrigerator
TV
Ocean view
Check Availability
7
Suite, 1 King Bed, Ocean View (Parlor)
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Ocean view
Check Availability
3
One-Bedroom Suite with Two Queen Beds-Ocean Front
2 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Ocean view
Check Availability
2
Suite, 2 Queen Beds (Swim Up Pool View)
2 Queen bed
Has window
Free Wi-Fi
Non-smoking
Toothbrushes
Toothpaste
Wi-Fi in room
Check Availability
4
Suite, Oceanfront (Swim-Up)
1 King bed
Has window
Free Wi-Fi
Non-smoking
Toothbrushes
Toothpaste
Wi-Fi in room
Check Availability
10
Presidential Two Bedroom Suite
1 King bed and 2 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Ocean view
Check Availability
3
Connecting Ocean View Room
1 King bed or 2 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Ocean view
Toothbrushes
Check Availability
Hide Room Types
Guest Reviews
8.7/10
Very Good
42 reviews
Verified Reviews- Cleanliness9.2
- Amenities8.9
- Location8.6
- Service7.9
Average for similar properties in Benito Juarez
AI Summary
Guests appreciate the spacious, clean rooms and impeccable cleanliness. They also enjoy the excellent hardware facilities, including an inclusive meal plan and stunning sea views from the swimming pools.
Guest User
June 19, 2025
love this place. great rooms. spacious modern. beautiful views. every one was so nice and friendly. great variety of foood. every kinf os alcohol was there. huge pool. great pool for kids. staff was the best. they really make you feel confortable. staff was the best. CONGRATULATIONS !!!! best service ever!!!
jungyeob
July 22, 2025
The location is quite remote compared to the main Hotel Zone, and upon arrival, there were no staff members present at the check-in area, causing a wait of over 30 minutes. At that time, the color of the ocean water was brown. Water from the air conditioning units on the ceilings was dripping and posed a risk of falling onto food or even onto guests. The food quality was far from what one would expect from a 5-star resort, and the front desk staff, especially the female employees, were extremely unfriendly. Although it is marketed as all-inclusive, the hotel created separate premium menus, which left many guests feeling uncomfortable and dissatisfied. Additionally, there was no airport shuttle service provided.
Guest User
February 25, 2025
Review of Hilton All-Inclusive Cancun
Our group of 14 had an absolutely fantastic time at the Hilton All-Inclusive Cancun! The resort exceeded our expectations in many ways, and we made some wonderful memories during our four-day stay.
The food was a major highlight—we dined at nearly all the restaurants, and every meal was delicious. Our favorite was the Italian restaurant, followed closely by the steakhouse and the Mexican restaurant. However, securing reservations was a bit of a challenge, which was frustrating at times.
One of our biggest concerns before arriving was food safety, especially after seeing numerous reviews about illnesses at many Mexican resorts.
Thankfully, not a single one of us got sick, which was a huge relief. That said, we did notice some staff using the same tongs for raw and cooked meat on the grill, which was concerning.
We also enjoyed nightly entertainment watching some highly skilled acrobatics!
Overall, the resort provided an amazing experience for our large family, and we would absolutely return. With a few improvements in the reservation system and food handling practices, this place would be perfect!
Anonymous User
August 3, 2024
Location is far from main area. Pools are shallow and not large enough to accommodate the size of the hotel. Food was not great - especially Sunan - inedible. Service was not friendly - a cold was to to staff. Didn’t really feel like a Hilton property. Can do better for same money.
Guest User
July 17, 2024
Amazing! Everyone enjoyed. Variety of foods to choose from. safety was very important to us. Everyone felt comfortable, secure & safe. Would visit again !
Armando
March 1, 2024
About the about the Guest room don’t have it, supposed be is not included
Guest User
November 9, 2023
Clean, beautiful hotel. I’ll definitely be back ! 10/10 experience especially cause they had entertainment.
Guest User
November 19, 2023
it was really nice experience. Especially, my kids really liked kids club and swimming pool.
Services & Amenities
Most popular business facilities
Restaurant
Alcohol-free rooms (on request)
Sunbathing area
Outdoor swimming pool
Snorkeling
Spa
Additional charge
Gym
Private parking
Free
Bar
Table tennis room
Cafe
Conference room
Multi-function room
Children's pool
Playground
Water park
Free
Water slide
Kids' club
Tour and ticket booking service
24-hour front desk
Wi-Fi in public areas
Free
Luggage storage
Free
Restaurant
Outdoor swimming pool
Gym
Conference room
Playground
Kids' club
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Free
Outdoor swimming pool
Infinity pool
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Private parking
Free
Valet parking
Free
Business Services
Multi-function room
Fax/copying service
Additional charge
Wedding service
Conference room
Front Desk Services
24-hour front desk
Lockers available
Concierge service
Safe at front desk
Bellhop
Luggage storage
Free
Wake-up call
Tour and ticket booking service
Languages Spoken
Spanish
Food & Drink
Snack bar
Convenience store/kiosk
Cafe
Bar
Alcohol-free rooms (on request)
Lobby bar
Room service
Public Areas
Gift shop
Picnic area
No smoking in public areas
Outdoor furniture
Garden
ATM
Elevator
Health & Wellness
Spa
Additional charge
Table tennis room
Gym
Sunbathing area
Kayaking
Public baths
Free
Full-service spa
Snorkeling
Yoga session
Activities
Water slide
Water park
Free
Beach umbrellas
Gaming area
Cleaning Services
Dry cleaning
Ironing service
Additional charge
Clothes dryer
Laundry service (on-site)
Facilities for Children
Playground
Kids' board games/puzzles
Children's meals available
Kids' club
Children's toys
Children's pool
Accessibility
Handrails in hallways
Braille signs
Accessible rooms available
Safety & Security
Intruder alarm
Smoke detector
CCTV in public areas
First aid room
First aid kit
Fire alarm
Fire extinguisher
Security personnel
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children can stay in some rooms of this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
TypeGluten-free, Vegan, Vegetarian
StyleBuffet, Boxed/packaged food
| Age | Fee |
|---|---|
Adult | Contact property |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are allowed on requestAdditional charge
Types of pets allowed: dogs
Fee: MXN$1,100 (approx. AU$90.30) per room per stay
Service Animals
Service animals are allowed on request
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
- Cash
Property Description
- Opened: 2021
- Number of Rooms: 715
Nestled behind a mangrove preserve and set on 100 acres of Mayan coastline, our all-inclusive resort features 12 dining experiences, a 6300 m² indoor-outdoor convention center, a fully equipped gym, plus kids and teens clubs. Drink in ocean views from our suites and spend sunny afternoons in our two pools. The airport and Cancun’s Hotel Zone are within 20 minutes.