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Experience was not the best, walk in to check in, staffs were outside smoking, had to wait…. First room I was in was not the room I reserved, had to go back downstairs to check my reservation. I was placed in a second room without working toilet, room wasn’t properly cleaned, key card didn’t work when we try to enter our room, had to go downstairs again, other customers propped back door of hotel open for homeless/druggies, etc…..This hotel need safety, cleanliness reassurance ….

I had a very pleasant experience, staying here. The woman who checked me and was very compassionate and understanding towards the situation I had prior to. I'm not sure why I didn't book here in the first place as I am a Hilton rewards member.. I will stay here for sure again. Everything was very welcoming, including the staff.

This hotel is fairly new and is very clean. It is bare bones with no dressers and small bathroom. Beds were comfy. Linens were micro fiber. The breakfast was fresh assorted breads, cereal, yougurt, and fruit. No hot items. We enjoyed our stay. Staff was helpful. Rosa who helps with breakfast was very solicitous and kind. Nice place for kids.

We had an absolutely wonderful experience at the Sparks Hotel! There were plenty of parking spaces available, which made things really convenient. The staff—from the front desk to the café and room attendants—were exceptional and very welcoming. Our rooms were not only clean but also recently updated, which enhanced our stay. The shower was impressively strong, making it the perfect refreshment after a long day. The courtyard was spacious and inviting, featuring comfortable outdoor seating and fun games to enjoy. Additionally, the enclosed pool area was notably large and well-maintained, complete with a smaller pool for children. We hosted our family reunion in the banquet ballroom, and the decoration exceeded our expectations—it was done beautifully. Blocking over 40 rooms for our event was surprisingly affordable for the area, which was a pleasant surprise. Samantha and her amazing staff did an extremely great job. I wholeheartedly recommend this hotel!

Very thin walls, occupants conversation and lights in the hallway made for a restless sleep. Maid staff, kitchen staff were kind and accommodating. Workout room just too small to accommodate more than one person at a time. 2 floors are problematic for someone who feels safer in taller buildings