Opus 16

驚喜的酒店 市中心 早飯好吃 房間比較小別的沒毛病

First of all the hotel location is good. But their service is terrible! They held the party until 2am, and the music was very loud, you can feel the music penetrate to the heart. If you do not have a super strong heart, I do not recommend you stay in this hotel :( As a hotel they cannot promise the guests can have a good sleep quality at all. I argued with them at 1:30am. They said they will turn down the music and people in the party were ready to leave,but I still can hear the music till 2:30am. You can hold the activity in the hotel it is your business, but the first thing that is Don’t Disturb the Guests who Live in the Hotel! They never feel this is a problem for the guests:) Secondly, I store my backpack in the hotel and when they return, the backpack is broken! They thought it’s my problem because I put the laptop in the bag, but I always put it in the bag and never broken. It’s obviously damaged on the outside and the inside was not broken :( For all the problems, they never say sorry or offer any substantive solutions, and even blame it on the customer! This is an extremely terrible memory in Bergen!

everything is perfect! clean,convenient location, friendly staff!