Berri Riverside Holiday Park

The new luxury 3 bedroom apartments were brilliant. We stayed in No. 2 upstairs with a large balcony with BBQ and dining setting for 6. The bedrooms had king size beds and were beautifully styled. We loved the Pizza Night that is held on Wednesdays and Saturdays. It's a great way to meet other park users. We are definitely coming back.

Replied to a review request directly from the park but not published. We had a site with a very long walk to facilities. Never been to a park where the facilities are so far away to sone sites, not ideal. We were near the new pool which is even further to toilets etc and no toilet has been provided within the structure built at the pool, so just imagine, no toilet and a long walk….what happens especially with mountains of kids using it as it is a 1.2m deep pool! Main issue was the lack of adequate cleaning and attention to the pools. We were concerned but with very high temps and kids we did use them. The water did not look great (am a pool owner). The main pool had brown scum around the whole pool the entire time,m. We were there for over a week and it wasn’t touched. Easy to do too in a tiled pool. Park is not cheap and standards relating to pool hygiene, no matter how busy the park is must be addressed. The other issue of concern is the total lack of a handrail to enter the new pool, no regard for anyone who may not be completely able bodied and basic safety. The main pool does have excellent disabled access however, but for safety’s sake every pool should have at least a handrail rail for entry and exit. Our outcome was not great and we regret using the pools. Resulting ear infection, pain and discomfort plus doctor’s appointments and medication costs are the result of our use of the pools at the park, we won’t be back! Very disappointing.

Berri Riverside Holiday Park cabin was clean and well equipped.