Alila Ventana Big Sur - Inclusive Resort

My husband and I visited Alila Ventana Big Sur for the first time over a weekend for our wedding anniversary and it was absolutely wonderful and magical. The service was top-notch throughout and the resort itself is woven into the redwoods so you feel like everything is integrated well. The gorgeous walking around from one's room (we had a standard suite for our special occasion) to either the Sur House (restaurant), Social House, Spa Alila, etc., was very enjoyable and made for easy exercise. We did one of the complimentary activities (Coast Ridge Hike) and that was lovely. The all-inclusive food at Sur House and for in-room dining are delicious. Alcohol and other specialty items (like mocktails or alcohol-free beer) are not included, which is fine, but note that even though you'll intuitively write-in your own tips on those extra dining costs, they'll also add on their gratuity, so try to avoid double-tipping. Got an amazing couples massage for our wedding anniversary at Spa Alila and the views were jaw-dropping. Our masseuses were great and the cost was reasonable given the fact that it includes the gratuity (they explained it better). We also paid for another activity -- Summit Sips, which is a small-group guided hike where the guide also makes cocktails. Our guide, Riley, took us to a gorgeous beach cove that was a decent hike and not long. So memorable. We will absolutely be back!

If you're looking for a resort that centers your experience through a lens of incredible, warm service + fabulous food and amenities, please look no further. The team at Alila Ventana Big Sur has left no stone unturned - literally, because they're going to leave crystals on your bed if you request full turndown service. I chose this trip to spoil my mother, who has recently recovered from a significant health setback. The way she "oooh'd" and "ahhh'd" over every special "extra touch" made me rush to book our next trip to this resort before this one had even concluded. What makes this resort so special is that, while it's incredibly luxurious, it also feels accessible. It's anything but sterile and the staff is as warm and kind as the energy emanating from the hundreds of redwoods that surround the property. We will return every year that I am blessed to have my mother with me.

Amazing resort!!! Staff was extremely welcoming and friendly also capable and efficient. Meals were creative and well presented . Outdoor dining was breathtaking at sunset!

The location is perfect. Far away from the crowds with wonderful views. I enjoyed the ambiance the most as I am truly into nature beauty. Will definitely come back!

Beautiful property, clean and comfy room for us and our pup, the staff went above and beyond to provide quick services for the guests, just walking through the property is relaxing enough, not to mention the location is so close to other great hiking and beach spots around the area. I do wish the resort activity program were better explained in the text.

My husband and I stay at the resort regularly a few times per year. This trip we encountered many changes, no complimentary drinks at happy hour, no separate breakfast and lunch(now there’s brunch), several changes to the menu. The menu is now Mediterranean instead of California/Farm to table, which really did not fix with the hotel location. We had several issues with orders of our meals. The staff is the same and outstanding, but something is not the same. The room furnishing are being replaced with very ordinary quality compared to the original ones. I was told there is a new hotel manager. I hope changes can be adjusted to restore the luxury and exclusive feel of the resort with a relaxed vibe.