هارد روك هوتل آند كازينو بيلوكسي

Nice ******. Dog friendly

If you're seeing a show, this is the best choice for an overnight or weekend stay! There's so many food choices. The pool area is so nice. Really enjoyed my stay and the concert!!

We had a excellent stay

The stay was awesome

Terrible!!! Avoid at all costs!! I normally don’t write reviews but I felt I had to write this to warn others of the scam that is the Biloxi Hard Rock. I have a business office in Biloxi and travel there often (at least once a month). I’ve stayed in almost every hotel in Biloxi. I’ve really never had a problem… until now. I booked through my Amex card (which apparently uses *******). I only booked the Hard Rock because it was the cheapest rate for the nights I would be there. I didn’t figured I’d be in the room much so cheaper is normally better. The first issue was when I checked in. The nights were already paid through Amex. I used another card for incidentals when I checked in. They charged the incidental card $300 for a $120 stay. I thought to myself “that’s a lot but maybe they’ve had some issues with people breaking things” no problem. When I checked in, the room was not clean. There was hair in the shower and I had a window view of a concrete wall about 20 feet away. I called and they came later that evening to clean. I was there for work so I wasn’t worried about the view. I assumed (like most hotels) they give the crappy rooms to the people who don’t book direct with the hotel. The next evening, I came in around 8pm after working all day and didn’t feel like going down to eat so I called room service. No answer. I called back 15 minutes later. No answer. I tried 7 times. Not. A. Single. Answer. I went down and got something to eat. While I was waiting on my food, I put a $5 bill in a video poker machine. The bar tender asked me what I wanted so I ordered a beer. Then he said it’ll be $7. I said, I thought beers were complimentary if you were playing. He said they had a “light system” and you had to have enough money in the machine and play long enough to get comped a drink. He said they’ve gotten really strict about it. I rolled my eyes and paid the $7 bucks. Not a big deal but literally no one else in Biloxi has that system. I got my food and went back to the room. All this maybe worthy of a 3 star review but not a 1 star. The 1 star came because remember that $300 charge for the incidentals? They took some off and charged my card $181. I’ve already paid through Amex. I called the hotel and spoke to an extremely rude front desk person who said “It ain’t be us. You gotta speak to *******”. I said “you double charged me on a different card.” Then she hung up. I called back and got the manager’s name. Same response. “You have to take that up with *******”. I said, this isn’t the card I used for *******. This is the card I used for incidentals. She said “you heard me”. And hung up. Of course, now I’m pissed. I’ve had to go through both Amex travel and my other card company to get this handled. They told me it was an on going issue with this hotel. I will never stay here again. Look, people of the internet. I travel a lot. I don’t write many bad reviews. But AT ALL COSTS, stay away from this hotel!! There are many better optio

They are monitoring their rooms you are being recorded if you choose to stay at this place the FBI needs to investigate immediately