هوم تو سويتس باي هيلتون برمينجهام داونتاون

위치, 시설, 주차 등 다 펀리했으며, 조식도 깔끔하게 괜찮았습니다. 시내 중간에 있다보니 접근성도 좋았고 전체적으로 좋았습니다. 다음 또 재방문 의사 있습니다.

Checked in albeit one hour early at 3:00pm and were offered a second-floor room, we accepted the offer and proceeded to our room, as we had been driving on the interstate and were ready to take showers and relax. The water pressure to the second floor is low and the shower head leaks because of the handle. The shower gel dispenser was 90 % empty, one of the coffee cups was noticeably chipped, the microwave carousel is not the original manufacturer's, there was no dishwashing detergent nor sponge, and finally the curtain that divides the stting area from the bed was entirely missing. Having paid north of $250.00, we are beyond disappointed. Oh, and the duvet and bed sheets are for a Queen-sized bed not a King. Having stayed in Home2suites during cross-country trips, this has been the most disappointing stay to date.

Facility was beautiful and the room clean and comfortable. Breakfast was delicious. However, the staff needs better training. 1. At breakfast, an employee, speaking LOUDLY from the first word, ask for my room number. I assumed she was talking to the man right in front of her. Since I saw my husband already sitting with his breakfast, I moved toward him. She again loudly ask for my room number. I walked over to her and quietly said I’d prefer not saying my room number across a crowded room. She said “Well you walked right past me!” 2. Check out is at noon. Since I was going to be driving till midnight, I was going to rest till 11:00. But starting at around 9:30am, an employee was saying “housekeeping” repeatedly and again in a high volume. I exited my room at 10:00,(since there was no chance for resting). I can’t be positive, but from the back, it looked like the same lady as from breakfast.

I was in Alabama to visit some of the civil rights sites. I stayed at this property which consisted of two different hotels: The Home2Suites and Hilton Garden Inn. I stayed at the Home2 Suites for 1 night and then went to Montogomery and then came back and stayed at the Hilton Garden Inn. The combined property is located downtown and is modern and has a new feel. It's very close to bars and restaurants and even close to a Publix supermarket. It is convenient to the University of Alabama Birmingham. There is a restaurant but I did not eat there. The Home2Suites has all suites where you get a separate sitting area. During my stay at the Home2Suites I was able to go to the nearby bars and restaurants. I would stay there again.

Housekeeping issue Check in was not available at 4 as stated. We had a special event to get ready for and was late to the event due to housekeeping not having rooms ready. It was hard to get a manager down to speak to about issue, had to call them twice and she was very nice when she came down. Rooms should be ready by checkin time. No exceptions. When we left for event at 5::20 housekeepers were in halls laughing and carrying on outside rooms. Staff was nice but this should not happen.

This hotel is terrible. I got there right before midnight and nobody was answering the door. I was able to get in because one of the guests got there a few minutes later. I fund in the morning a used bandaid under the bed, a death crocarach in the aile before my door, the swimming pool had green algue. If I happen to see this before I go to sleep I could had asked them to clean before I sleep there.