هوم تو سويتس باي هيلتون برمينجهام كولونايد

What a disaster. The room was clan enough and actually the front desk at check in were fine. Breakfast the next morning could not have been worse. First, the lids for the paper coffee cups did not fit. They offered yogurt but there were no spoons. When asked they said they might be washing them (none ever showed up. They were completely out of napkins. There were no knives to cut anything. The only person communicating was a lady at the desk who offered no apologies. I will not be back.

Thieves!!!! Beware, we stayed in 7 rooms for a work trip and had AirPods/electronics stolen out of 2 of the rooms. DIRTY. Also the rooms are filthy. Do not stay here.

The dining area is spacious, staff was very cordial and efficient, The room was clean, spacious, equipped with several amenities for the guests.

Do not stay! Disgusting. Filthy. Old. Outdated. Breakfast was horrible. But the staff..AMAZING! Rue and Peyton went above and beyond and tried their best to accommodate. But they cant do but so much with what theyre given. Do NOT BOOK HERE. SOFA BED IN KING 1 BR suite was DISGUSTING-had soooo much crumbs, a pacifier and blood stains all over the mattress, A/C didnt work in room. Marks all over the walls in hallways and room. Showers were sooooo dark and dirty. So much grime in there. No one is cleaning and upkeeping this hotel! Period. This should not be a Hilton. It should be a best western or motel 8.

Disappointing Stay Experience We stayed in Room 400 and were disappointed with several aspects of our experience. The carpet was extremely dirty, to the point that we had to keep our shoes on at all times. Additionally, the curtain or room-darkening blind was not functional. We reported this issue to the front desk upon our arrival, but it was not addressed. We followed up twice more on Saturday morning, yet no action was taken. We were out of the room by 10am Sat & didn’t return until 7pm, so they had plenty of time to fix it. As a result, our youngest son was awake by 6:30 a.m. due to the light entering the room. Furthermore, the breakfast area was not adequately stocked—both the food and juices were depleted in the morning, which was frustrating. Given that we paid over $500 for a two-night stay, we expected a much higher standard of cleanliness, responsiveness, and guest amenities. We typically stay at Fairfield or Homewood Suites- will not be staying at any Home2Suites again.

The night time lady was so rude, we had no shower curtain, no sheets for sofa bed, tub wouldn’t drain. It was horrible.