Hampton by Hilton Blackpool

The hotel is very close to Sandcastle Waterpark, it is good for 2days trip with your child in Blackpool.

I have stayed here a couple of times before and had liked everything about cleanliness, service, amenities and the contents of package. So I booked the same hotel one more time expecting the same as it was in the past. But this time I was totally disappointed with the quality of service. The breakfast used to be a very nice one and now 40% of the breakfast items are not there any more and the costs paid are higher despite of these. The condiments and replenishments inside the room have also 50% disappeared. When asked about the breakfast items which they used to provide and the condiments and replenishments in the room there was a very blanked faced answer plainy telling me that it was stopped. On second day when I asked for the room cleaning to the room cleaning staff they said my room does not appear on the list. When I ordered my dinner at the restaurant my specific requirements were not conveyed to the chef and was served with wrong food items. I would not book here again nor would I recommend anyone.

Disappointed in the house keeping service received. My room was not refreshed on one of the days I was there and had to complain to have it done after 6pm, which was a great inconvenience. Had left the room late morning so that it could be cleaned, but got back after 6 and it still hadn’t been done!